Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a small GE microwave model JES1072... Our electricity…

I have a small...

I have a small GE microwave model JES1072... Our electricity went out and I cannot get the microwave to work. I have unplugged it and replugged back in to no avail. help.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Just purchased in December. model: JES1072

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I need to know how to troubleshoot this appliance.

Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
3/26/2018
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
will the reply come through this thread or will it be another email to my email address?

If the unit is just dead there is an internal bus fuse in the microwave that may have blown causing the issue. You would have to remove the shroud on the unit and follow the power cord inside to the filter board that would have the fuse on it and check it. Note there are no parts available for your model due to the size and cost, it is considered a throw away unit.

All I ask is...Please remember to use the RATING LINK ON YOUR PAGE by selecting a star at the top or bottom of the screen before you leave today. Even though you paid the site they will not disburse any part of it to me until you supply a good rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Appliance Guru and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
it is not dead.
Customer reply replied 4 months ago
I unplugged and replugged back in. screen says PF for power failure I presume...
Customer reply replied 4 months ago
I have unplugged and replugged in. The screen says PF for power failure I presume. The unit is not dead. Is there something I can do?
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
18,747 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a GE profile microwave Model JEM31BF001. It has been
I have a GE profile microwave Model JEM31BF001. It has been working fine for years and suddenly the panel went blank I cannot get any lights on the panel at all. I have tired to push the 'clear/off' b… read more
Billy Olenick
Billy Olenick
Major appliance repair tech
244 satisfied customers
I have a small GE microwave model JES1072... Our electricity
Second opinion] I have a small GE microwave model JES1072... Our electricity went out and I cannot get the microwave to work. I have unplugged it and replugged back in to no avail. help.… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
We had a Whirlpool microwave installed in December, 2014.
We had a Whirlpool microwave installed in December , 2014. Last week we discovered that it was not heating and we went through the troubleshooting procedures. We were told by Lowes, where we purchased… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a GE Cafe Microwave that I've had a lot of trouble
Hi I have a GE Cafe Microwave that I've had a lot of trouble with. I've had the panel replaced twice. A few days ago, the vent started running whenever the door was open and as of this morning, the mi… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a GE Profile Microwave. The interior lights stopped
I have a GE Profile Microwave. The interior lights stopped working. We bought the parts but don't know how to replace them...looks like you have to remove a panel. It's model number JE1590SH02 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a ge spacemaker 2 microwave - about 17 yrs.old. model
i have a ge spacemaker 2 microwave - about 17 yrs.old. model # … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
We have an old GE Monogram microwave, model ZEM200SY (or 5Y)
We have an old GE Monogram microwave, model ZEM200SY (or 5Y) which sometimes stops working when we close the door. If we unplug and replug it, it then works. Would you have an idea what the issue is s… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My washer was running when electricity went out,came back on
My washer was running when electricity went out,came back on cannot get door open. Have done the troubleshooting from manual to no avail. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I just bought a Panasonic inverter microwave oven model #
I just bought a Panasonic inverter microwave oven model # … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
My Ge Microwave Model PVM1790SRISS stops working when it
My Ge Microwave Model PVM1790SRISS stops working when it gets hot what do i need to replace to fix this problem … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We have a black GE Profile Spacemaker II that, after years
We have a black GE Profile Spacemaker II that, after years of working well, completely stopped heating anything on Sunday night. I am willing to replace it but cannot find any thing that will fill in … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Microwave OTR Model ME18H704SFW The microwave runs, but
Microwave OTR Model ME18H704SFW The microwave runs, but doesn't heat. I can't seem to find someone that works on them in our small town. Can you help me please?… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
We have a Maytag over the range microwave hood combination
We have a Maytag over the range microwave hood combination Model # XXXXX Purchased the end of December 2009. To us it is still very new as it is only used for a few things like heating up something. O… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
During a thunderstorm the microwave turntable motor stopped.
During a thunderstorm the microwave turntable motor stopped. It will still microwave but the food needs to be turned around. Is there hope to fix it?… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
my electricity went off in the recent storm, once it came back
my electricity went off in the recent storm, once it came back on, the microwave venthood was blowing full blast, none of the controls wood work. I unplugged the microwave, then repluged it. the venth… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I bought my GE Spacemaker Microwave JVM1540 9-29-08. The 3rd
I bought my GE Spacemaker Microwave JVM1540 9-29-08. The 3rd time I went to use it Sunday morning the clock was working but nothing else. Got out the book...checked the circuit breaker...unplugged and… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
GE Microwave 3years old, Model JES1358WK-01; yesterday the
GE Microwave 3years old, Model JES1358WK-01; yesterday the LED numerical display for the clock and the cook time went black. I have unplugged the appliance and replugged it back in. Still no display. … read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
My microwave is broken and I was just told I need to take a
My microwave is broken and I was just told I need to take a vacation day from work to have someone come look at it, as GE only has day appointments. I cannot do this until December and they could not … read more
Brian
Brian
Architect
Bachelor's Degree
2,171 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x