Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Kitchenaid Superba slide in range model # KESC308LSS0, We…

Kitchenaid Superba slide in...

Kitchenaid Superba slide in range model # KESC308LSS0, We need to replace bro***** ***** glass top, but can not move remove control panel

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

The exact model is previously written KESC308LSS0 - do not know age

Contractor's Assistant: Do you plan on doing the work yourself?

Yes plus another per son

Contractor's Assistant: Anything else we should know to help you best?

I already have the replacement glass piece, already shut off power. Removed the screws from control panel

Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
3/26/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 86,450
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

This is an electric cooktop so it's a bit difficult to remove on this model. The top of the control panel separates from the bottom plate of the control panel. To remove the control panel, flip the breaker off to the range or unplug the range. Next, open the oven door and remove the screws below the control panel. At this point the only thing holding the control panel on is 2 sided tape. Along the back edge of the control panel is 2 sided tape below the control panel between the panel and the glass top. Slide a razor blade between the glass cooktop and the back edge of the control panel to cut the 2 sided tape. Once that is cut, just grab the control panel and it should pull up and off. You'll need to add 2 sided tape once re-installing the control panel again.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 30 days ago
Okay -- there appears to be a problem. There appears to be endcaps which is preventing the panel from pulling up and off.

The end caps come with the top panel. Just the bottom sheet metal panel below the control panel doesn't come up. Once you unscrew the bottom and cut the back 2 sided tape, it should slide forward and bit and pull off.

Ask Your Own Appliance Question
Customer reply replied 30 days ago
no -- just type me your response and stop asking me for more money!

I already did.

QUOTE:

The end caps come with the top panel. Just the bottom sheet metal panel below the control panel doesn't come up. Once you unscrew the bottom and cut the back 2 sided tape, it should slide forward and bit and pull off.

Ask Your Own Appliance Question

The end caps come with the top panel. Just the bottom sheet metal panel below the control panel doesn't come up. Once you unscrew the bottom and cut the back 2 sided tape, it should slide forward and bit and pull off.

Ask Your Own Appliance Question
Customer reply replied 30 days ago
Okay well I just finished. Your instructions were not a 100% They were good but in order to get the new plate in we had to
remove the end caps as well as the black gasket lining.

Hmm, you should just need to cut the gasket and when you unscrew the bottom of the control panel the outer end caps pull out a bit and the entire panel pulls forward a bit and comes off, no need to take it completely apart. Either way glad you got it taken apart.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 86,450
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 30 days ago
ok well we got thru it
Was this answer helpful?
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 86,450
86,450 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,450 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My wolf electric cooktop touch knobs are on even though the
My wolf electric cooktop touch knobs are on even though the lock key symbol is on. The lights won't turn off.… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a jenn-air electric cooktop model#jec0530adb. THe
I have a jenn-air electric cooktop model#jec0530adb. THe problem that I am having is that the dual element will not power up when the touch panel is touched. The rest of the burners work fine. Any ide… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,123 satisfied customers
On my electric cooktop, I put a microwave bowl and turned it
On my electric cooktop, I put a microwave bowl and turned it on. The microwaveable bowl melted on the cooktop. Is there anything I can do to remove it? … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
I have an electric cooktop that is locked. How do I open it
I have an electric cooktop that is locked. How do I open it up. … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
SMOOTH GE ELECTRIC COOKTOP CRACKED SURFACE WHILE PREHEATING
SMOOTH GE ELECTRIC COOKTOP CRACKED SURFACE WHILE PREHEATING CASTE IRON SKILLET FIXABLE? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I want to replace an electric cooktop with a GE JGP3530DLBB.
i want to replace an electric cooktop with a GE JGP3530DLBB. The current cooktop is 31 x 21 3/4 with a 29 1/2 x 20 1/2 cutout. Will I have enough overlap to secure the new cooktop in place? … read more
Tyler Z.
Tyler Z.
Appliance Doc
86,450 satisfied customers
I have a GE electric cooktop and left front burner is
I have a GE electric cooktop and left front burner is throwing F113 error code … read more
Tyler Z.
Tyler Z.
Appliance Doc
86,450 satisfied customers
We have a Jennair 4 burner electric cooktop with a griddle
We have a Jennair 4 burner electric cooktop with a griddle and a downdraft vent that goes under our pier and beam house. It is time to replace. It measures 47x21.5 inches. I would love to replace it m… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My electric electric cooktop net8054 UC won't turn on all I
My electric electric cooktop net8054 UC won't turn on all I hear is a clicking noise … read more
Tyler Z.
Tyler Z.
Appliance Doc
86,450 satisfied customers
I have a jenn air electric cooktop, i plugged in the grill
i have a jenn air electric cooktop, i plugged in the grill elliment and shorted it with some tinfoil by mistake. grill works but fan will not shut off … read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
My GE Monogram Electric cooktop is locked, and won't unlock.
My GE Monogram Electric cooktop is locked, and won't unlock … read more
Daniel
Daniel
senior service enginner
High School or GED
2,435 satisfied customers
I have a GE Profile Electric cooktop Model JP950. After the
I have a GE Profile Electric cooktop Model JP950. After the power surge the cooktop not turn on or working at all. Should i have it fixed or replaced? Thank you … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I need to replace 1989 Thermador electric cooktop with
I need to replace 1989 Thermador white electric cooktop with retractible downdraft installed on center island. Is something like this still being manufactured> It is a 36"unit. Is downdraft now bei… read more
Rusty S
Rusty S
Technician
159 satisfied customers
Profile electric cooktop with retractable smoke evacuator
Profile electric cooktop with retractable smoke evacuator will not recede into counter … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,591 satisfied customers
I have an JEC0536ADS Electric Cooktop that will not unlock.
I have an JEC0536ADS Electric Cooktop that will not unlock. I know that you need to hold the button down to unlock but will not unlock. We have shut off the circuit and all burners will flash but when… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am looking for a smooth electric cooktop that has a
I am looking for a smooth electric cooktop that has a opening of 34 1/4 wide x 20 7/8. I had a 36 inch amana that has been removed and needing a replacement. I can not find one that fits … read more
Tyler Z.
Tyler Z.
Appliance Doc
86,450 satisfied customers
Trying to find parts for an old Whirlpool electric cooktop -
Trying to find parts for an old Whirlpool electric cooktop - the glass on one of the cooktop modules is broken -- would like to replace glass or module - been told parts are discontinued -- any idea o… read more
Tyler Z.
Tyler Z.
Appliance Doc
86,450 satisfied customers
I have Thermador Electric cooktop with downdraft (CV2136)
Hi, I have Thermador Electric cooktop with downdraft (CV2136) and I plan to get Thermador Cook top. For Downdraft, I want to make sure that new one fits into existing duct. … read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x