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I have a ge stove it has power but no burners are working it…

I have a ge...

I have a ge stove it has power but no burners are working it has a convection oven and its working

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Hang on and i will look

Contractor's Assistant: Do you plan on doing the work yourself?

Ita a ge profile

Contractor's Assistant: Anything else we should know to help you best?

I think it could be a fuse but ii dont know where they are

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Answered in 2 minutes by:
3/26/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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There are no fuses that will cut out the entire cooktop if the oven still working if the oven is still working. That means that your main control board has either failed or the oven thinks the latch is in the locked position. Start self clean and wait 2 minutes then cancel it and let the latch reset. Try the cooktop again and if it still won't heat, you have a bad main control board which is the only thing that will cut out all the burners.

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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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