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Tom Goellner
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,741
1,741 Satisfied Customers
Experience: 32 yrs. experience servicing major appliances and HVAC equipment.

Tom Goellner is online now

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
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Kelly
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Second opinion] Sorry, I have misplaced my idnetification numbers. I'll be back later.… read more
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Master Tech
Master Tech, Vocational, Technical or Trade Scho
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Master Tech
Master Tech, Vocational, Technical or Trade Scho
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Working on a KitchenAid built-in refrigerator side-by-side model number KSSC4HQMS00. Complaint was no ice, I tested optic board by closing door the light should be solid it was still blinking twice. S… read more
I have a GE Profile refrigerator model PFCS1RKZH and the ice
Kelly
Kelly, Appliance Technician
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Hi, I have a GE Profile refrigerator model PFCS1RKZH and the ice maker is not producing enough ice. I checked the water lines for kinks. I reset the ice maker but still only making little ice. Water d… read more
GE Profile refrigerator Model PFCS1RKZH, Serial # 315456.
Appliance Guru
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GE Profile refrigerator Model PFCS1RKZH, Serial # 315456. A/C power appears to be cycling, interior lights blinking on/off. Door water supply cycles on/off. Not sure if cooling cycle is working correc… read more
My church has a Kitchen Aid ice maker, Model Number. This
Master Tech
Master Tech, Vocational, Technical or Trade Scho
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My church has a Kitchen Aid ice maker, Model Number(###) ###-#### . … read more
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Master Tech
Master Tech, Vocational, Technical or Trade Scho
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I have a kitchenaid side by side. I am in florida and we had a 7 day power outage. during the outage, the h20 feeder line into the icemaker sprung a leak. I repaired it, but the icemaker is shut off a… read more
We have a Samsung French door style RF197ACWP. It is not cooling.
Barry G.
Barry G., Vocational, Technical or Trade School
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We have a Samsung French door style RF197ACWP. It is not cooling. The control thing says -88 for freezer and the fridge part says 88 and both flash. The internal light is intermittent. We pulled it ou… read more
I have a GE Profile microwave oven. Model# XXXXX; Serial#
Kelly
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I have a GE Profile microwave oven. Model# XXXXX; Serial# XXXXX Yesterday, when I was heating a crabcake, it stopped working properly and wouldn't shut off unless I opened the door. Even then, the int… read more
My microwave model DCM24S suddenly stopped functioning. No
The Home Smithy
The Home Smithy, Home Appliance Technician
6,148 satisfied customers
My microwave model DCM24S suddenly stopped functioning. No display and no interior light. I checked the circuit breaker and it is not tripped. Any ideas or thoughts on the problem?… read more
My ice maker stopped working. I suspect the emitter-reciever.
Tim Alan
Tim Alan, Appliance Technician
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My ice maker stopped working. I suspect the emitter-reciever. The indicator lite is not on. Can I test it? It is a kitchen aid superba, ksrs251kblo1. About 8 years old.… read more
We have a GE Profile fridge freezer, the ice m/c has stopped
Barry G.
Barry G., Vocational, Technical or Trade School
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We have a GE Profile fridge freezer, the ice m/c has stopped working, water dispenser works so water supply ok, all seems to be assembled correctly, we can put ice in it, and it dispenses so worm scre… read more
We have a GE Profile bottom-freezer refrigerator, Model # PDS22MISAWW,
Mike
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We have a GE Profile bottom-freezer refrigerator, Model # XXXXX serial number FH045399. For the past two days we have heard intermittent clicking noise and blinking of the interior lights. The clickin… read more
I have a GE Profile side by side with ice and water in the
Tom Goellner
Tom Goellner, Home Appliance Technician
1,741 satisfied customers
I have a GE Profile side by side with ice and water in the door. No water or ice and I found that the water supply line in the fridge side was frozen. Thawed out and water worked but froze again the n… read more
My Kenmore refrigerator model XXXXXXXXXXX serial # ST0423364
Appliance Man
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My Kenmore refrigerator model XXXXXXXXXXX serial # XXXXX ice maker stopped functioning. The ice and water dispenser works normally. The infra-red ice maker control red light blinks whether the switch … read more
I have a GE Microwave Profile--Model#JE2160SF--Serial#UL901973M--MFG
Luke
Luke, High School or GED
52 satisfied customers
I have a GE Microwave Profile--Model#JE2160SF--Serial#UL901973M--MFG November 2006 . I purchased it a year and a half ago. It has worked perfectly until today. I used it last night but when I got up t… read more
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rob clement
rob clement, Owner/technician
593 satisfied customers
I am watching a house for friends. I have never owned an ice maker before in any form. I have been using the ice maker to fill bags of ice to put into coolers for camping etc... The last time I took t… read more
I have a Kenmore Refrig. I replaced the icemaker head today
Appliance Man
Appliance Man, Appliance Tech
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I have a Kenmore Refrig. I replaced the icemaker head today but still no ice. It is model # XXXXX serial#sm0635105 I did notice the switch on inside freezer for ice maker on-off is on and is blinking … read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

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Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

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32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

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9+ years being an appliance technician with factory training.

Kelly

Kelly

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20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

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william

william

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Major Home Appliance Technician Specialist Whirpool Certificate

John

John

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25+ years experience. I'm now employed by a commercial cooking equipment service company

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