Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My Whirlpool Electric Dryer will not heat. It was purchased…

Customer Question
My Whirlpool Electric Dryer...

My Whirlpool Electric Dryer will not heat.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It was purchased Feb. 14, 2015 and the model number is *****

Contractor's Assistant: Do you plan on doing the work yourself?

If it is not too hard to do.

Contractor's Assistant: Anything else we should know to help you best?

The Dryer turns on and runs but the heating element does not appear to work. This dryer was purchased in Texas and now is in the mountains of Colorado. I just installed the electric outlet and we are using a 4-wire pigtail. Could it require a 3-wire outlet?

Submitted: 28 days ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
3/25/2018
Appliance Technician: Appliance Guru, Owner and Technician replied 28 days ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,324
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 28 days ago

It does not matter if it is 3 or 4 wire, just make sure you have 240 volts across the RED to BLACK wires at the terminal blocl where the cord connects, if you do not it will run, but not heat.

All I ask is...Please remember to use the RATING LINK ON YOUR PAGE by selecting a star at the top or bottom of the screen before you leave today. Even though you paid the site they will not disburse any part of it to me until you supply a good rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 28 days ago
I checked the outlet and I have 120 volts on the red and black wire.
Appliance Technician: Appliance Guru, Owner and Technician replied 28 days ago

Yes you have a power issue you need 240 volts across the two. You have a power issue to the unit from the house.

All I ask is...Please remember to use the RATING LINK ON YOUR PAGE by selecting a star at the top or bottom of the screen before you leave today. Even though you paid the site they will not disburse any part of it to me until you supply a good rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 28 days ago
I have a 240 volt breaker with 120volt on the red wire and 120 volts on the black wire.
Appliance Technician: Appliance Guru, Owner and Technician replied 28 days ago

If you put a meter lead on the red then the other one on black it should read 240 on your meter if not you have a power issue.

Ask Your Own Appliance Question
Customer reply replied 28 days ago
How do I get my money back?
Customer reply replied 28 days ago
A 240 volt circuit consist of two 120 volt wires which is what I have
Appliance Technician: Appliance Guru, Owner and Technician replied 28 days ago

Yes but do you read 240 when you go across the red to the black?

Ask Your Own Appliance Question
Customer reply replied 28 days ago
I do not think that is correct. All of the other 240 volt circuits tes out like I told you and they work correctly. I have a 240 volt circuit for my well pump, it test like i said and it pumps water.
Appliance Technician: Appliance Guru, Owner and Technician replied 28 days ago

This is really simple. If you have a meter and check from RED to BLACK your meter would read 240, if it only reads 120 then you only have one wire with 120 it should take about 1 minute to check across the red and black wires to the dryer when it is plugged in to confirm, I am not sure what else to tell you, but I can see you are not reading 240 across them and it will not heat without that. It runs on 120 since the motor is 120 volts, but needs 240 for the heater to work.

Ask Your Own Appliance Question
Customer reply replied 28 days ago
How do I get my deposit back?
Was this answer helpful?
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,324
18,324 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Kenmore Electric Dryer Model No. 110.68522700 - Will not
Kenmore Electric Dryer Model No. 110.68522700 - Will not start. It has power (light comes on when door is open). Should I change the push button start switch or the timer as my 1st attempt to repair. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We have a Kenmore electric dryer that sometimes heats and
We have a Kenmore electric dryer that sometimes heats and other times does not. We measured the resistance between the timer and the heating element terminal and got a reading of 9.6 ohms. A video we … read more
Ray
Ray
Appliance Repair Technician
High School or GED
232 satisfied customers
I have a Samsung DV48H7400EW/A2 electric dryer. It is
Hello! I have a Samsung DV48H7400EW/A2 electric dryer. It is working but gets TOO hot and then triggers an HE error. I have opened up the dryer and vacuumed all erroneous lint out in all areas and ens… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,118 satisfied customers
Have a Maytag bravos xl steam electric dryer MCT, hold start
Have a Maytag bravos xl steam electric dryer MCT, hold start button won't start … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have an LG electric dryer (10 yrs old) and it wasnʻt
I have an LG electric dryer (10 yrs old) and it wasnʻt heating so we changed the thermostat and it still is not heating. We checked all vents (everything is clear and clean). The dry button blinks off… read more
Ray
Ray
Appliance Repair Technician
High School or GED
232 satisfied customers
My Whirlpool Electric Dryer will not heat. It was purchased
It was purchased Feb. 14, 2015 and the model number is ***** … read more
Appliance Guru
Appliance Guru
Owner and Technician
18,324 satisfied customers
My frontload electric dryer - Maytag MED7000XG- SN M12901483
My frontload electric dryer - Maytag MED7000XG- SN M12901483 caught on fire 3/18/2018. Service man checked it yesterday. He is having trouble finding the wiring harness to repair it. Dryer installed o… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Just got new whirlpool electric dryer delivered ten days
Just got new whirlpool electric dryer delivered ten days ago. In order to get clothes NEARLY dry, I have to put them through at least two if not three cycles. Heat is on HIGH setting but it's not gett… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
GE PROFILE electric dryer. Model# DPSE810EGTWT, Serial
GE PROFILE electric dryer. Model# ***** Serial HR800090A Will NOT start. Suspect thermal fuse. Start switch and door switch appear okay. Cannot locate thermal fuse to check it. Where is the thermal fu… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,118 satisfied customers
My daughter has an LG electric dryer. She says the dryer
My daughter has an LG electric dryer. She says the dryer gets to hot. It shuts down. After 20 minutes or so, she can start it up again. The model number is ***** KWQW02388. Can anyone direct me to a s… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Model YLEQ5000PW1 electric dryer runs a little while, then
Model YLEQ5000PW1 electric dryer runs a little while, then trips breaker on black wire side and wont heat. Then motor won't turn. Any suggestions? … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
Whirlpool electric dryer. motor hums but will not turn mod
whirlpool electric dryer. motor hums but will not turn mod ler5636pq0 … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
Samsung electric dryer does not heat and continues to run
Samsung electric dryer does not heat and continues to run until door is opened. controls have no effect to the operation of the dryer. door must remain open in order to keep the dryer from operating. … read more
David Bowden
David Bowden
Owner
761 satisfied customers
Amana electric dryer will sometimes heat and sometimes not.
amana electric dryer will sometimes heat and sometimes not … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Bosch Electric Dryer that does not heat. There
I have a Bosch Electric Dryer that does not heat. There seems to be no restriction of air flow. I removed the heater element. The reset switch has continuity and the heater element measures at 10.3 Oh… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,773 satisfied customers
Kenmore electric dryer turns on and runs but doesn't produce
Kenmore electric dryer turns on and runs but doesn't produce heat for any setting. It's a couple years old and has run good up to this point. I have replaced the heating coil element and thermostats t… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a maytag electric dryer are u familiar with these.
I have a maytag electric dryer are u familiar with these … read more
Appliance Guru
Appliance Guru
Owner and Technician
18,324 satisfied customers
The electric dryer was working g and just stopped. The
The electric dryer was working g and just stopped. The outlet haspower. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x