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Whirlpool direct drive front loading washer door locked and…

Whirlpool direct drive front...

Whirlpool direct drive front loading washer door locked and won’t respond to control lock or unplugging

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

2016

Contractor's Assistant: Do you plan on doing the work yourself?

It depends on what you ask me to do

Contractor's Assistant: Anything else we should know to help you best?

Let’s go with the flow

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Answered in 5 minutes by:
3/25/2018
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,757
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,757
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Appliance Guru and 87 other Appliance Specialists are ready to help you
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Customer reply replied 4 months ago
I’m back
Phone call session started
Customer reply replied 4 months ago
Ready for call

It will not repsond or do anything if water is still in the unit the pump may be bad or jammed, is there water in the unit?

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Customer reply replied 4 months ago
Doesn’t look like it
Customer reply replied 4 months ago
Definitely no water and never washed
Customer reply replied 4 months ago
I fixed can I get a refund for 24

Yes no problem

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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