Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I replaced the water filter on my fridge / freezer and now…

I replaced the water...

I replaced the water filter on my fridge / freezer and now it won’t dispense water and ice . It isn’t making ice either. The unit appears to ave

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

T18id80NLP/39 it is 8 years old and change the filter regularly

Contractor's Assistant: Do you plan on doing the work yourself?

If there isn’t an appliance contractor in Vernal Ut

Contractor's Assistant: Anything else we should know to help you best?

No. It was working fine until I replaced the water filter

Show More
Show Less
Ask Your Own Appliance Question
Answered in 4 minutes by:
3/25/2018
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question

Try and put the old filter back in and see if it will work. Let me know what happens.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Ok

Thanks

Ask Your Own Appliance Question
Customer reply replied 4 months ago
When should I expect the call

Did the old filter work?

Ask Your Own Appliance Question
Customer reply replied 4 months ago
No it did not work. The same

OK then you must have an issue with the filter head. Something may be stuck in the filter head check valve assembly. nIf it worked right up till you took the old one out often a small piece of carbon from the filter can get flushed into the check valve on the head blcoked the port, then no water can flow. You can look into the head assembly and see if you find anything stuck in any ports , but that is not a servicable part and will often need to be changed out.

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Appliance Guru and 87 other Appliance Specialists are ready to help you
Ask your own question now
Phone call session started
Customer reply replied 4 months ago
Can’t see anything plugging the valve. If that is bad then nothing will operate. Like rotate the fork in the ice maker?
Customer reply replied 4 months ago
I don’t need a phone call . An online response is fine.

You can use a ling thin screw driver to press the check valve in and sometimes it can clear it.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
I pressed the valve with a wire and water shot out the valve three time so I put the filter back in and nothing still. Is there an electronic reset process after installing a new filter.
Customer reply replied 4 months ago
I pressed the valve and got water to shoot out three times. Put the filter back in and nothing still. Is there an electronic reset after installation of a new filter?

No reset to make it work the other end of the valve side would be plugged then or not triggering the check valve if it is a generic cartridge

Ask Your Own Appliance Question
Customer reply replied 4 months ago
It’s an UltraClarity filter as recommended. I cleared the valve reinstalled the filter and reset the filter display and it started working after resetting the filter display and the appliance is working
Customer reply replied 4 months ago
I don’t need t he phone call and I am not interested in a monthly prescription. Thank you and I expect to pay the 28.00 that was explained before the first question.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
18,747 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Side by side fridge is not dispensing water. How to repair this?
I have a side by side fridge that has a water and ice dispenser in the door. It is not dispensing water and I have not leaks that I have found yet. What should I do? It is a GE and less than 10 years … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a Whirlpool fridge three years now. We regularly
We have a Whirlpool fridge for about three years now. We regularly change the water filter at least twice a year. This last filter change my wife complains the ice from the dispenser tastes bad, but t… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,747 satisfied customers
Amana double door fridge. I spoke to expert Tyler z about
amana double door fridge. I spoke to expert Tyler z about this a few weeks ago, but I would like a second opinion as he couldnt come up with anything. Recently changed the filter about 2 mos ago but t… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I changed the filter in this unit which has stopped making
I changed the filter in this unit which has stopped making ice, seems like water is not making it to tray. Change filter light stayed on, still no water. I thought I read that this unit needs 40 psi t… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
May tag freezer on bottom with mid fridge drawer and side
Hi. May tag freezer on bottom with mid fridge drawer and side by side on top. Changed water filter and all we get is three beeps when pushing water or ice maker dispenser. No error message on panel li… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Good morning. The ice maker in my Kitchen Aid refrigerator
Good morning. The ice maker in my Kitchen Aid refrigerator quit working at the same time I changed the water filter. Is there a chance there is an air bubble in the line causing the problem? If so, ho… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Our ice maker is not working. The water dispenser is fine
Our ice maker is not working. The water dispenser is fine but the ice maker just stopped making ice. We need to replace our water filter, but will that make the ice maker stop working? Refrigerator is… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Kenmore 393.59492990 that has an in-door ice maker
I have a Kenmore 393.59492990 that has an in-door ice maker and water dispenser. The water dispenser works, but the ice maker does not. Sears has the ice maker for $142 and I can buy the water valve o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My fridge won't give me any water. I had to change the dispenser
My fridge won't give me any water. I had to change the dispenser because the flapper broke and now I have no water.… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Tyler- GE side by side. Replaced ice maker as old one had
Hi Tyler- GE side by side. Replaced ice maker as old one had a bent finger preventing the unit to cycle. New ice maker installed and I put it thru a harvest cycle. Hasn't cycled since and fingers seem… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Kenmore side by side door refrigerator with an "acceler-ice"
I have a Kenmore side by side door refrigerator with an "acceler-ice" ice maker built into it. The fridge (and ice maker) are 7-8 yrs old. The ice maker's been working just fine up til now. It's not d… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My Maytag fridge MFI2569VEM does not dispense water any longer.
My Maytag fridge MFI2569VEM does not dispense water any longer. It is new..but after 1 year...I changed the water filter. After that...no more water. The ice maker continues to work fine...but no wate… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
The ice maker has never produced very much ice (model B2)CS50SNS/02
The ice maker has never produced very much ice (model B2)CS50SNS/02 that is just a year and a few months old.) We just replaced the filter few weeks ago. Still not much ice. The water fills the cube t… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a Whirlpool side by side model ED25RFXFN01 and we have
I have a Whirlpool side by side model ED25RFXFN01 and we have had a recurring problem with just a slow trickle of water from the dispenser. Filters have been changed regularly. I disconnected the wate… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have an LG Premium EZ Digital (GRP207TUJA) fridge freezer
I have an LG Premium EZ Digital (GRP207TUJA) fridge freezer with water filter and ice cube dispenser. The water dispensed now has black bits in it which appear to be coming from the pipe itself, despi… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
I have a GE Proifile fridge. It is a French door, bottom freezer,
I have a GE Proifile fridge. It is a French door, bottom freezer, counter-depth unit with an in-the-door water dispenser. Model # XXXXX The Water dispenser just stopped working. Still makes ice in the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Hello, My Kenmore Elite Trio side-by-side refrigerator was
Hello, My Kenmore Elite Trio side-by-side refrigerator was installed in June 2006. The water dispenser and the ice maker stopped working yesterday. I checked the water flow from the wall to the connec… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a Maytag French Door Bottom Freezer Model # XXXXX
I have a Maytag French Door Bottom Freezer Model # XXXXX with an inside filtered water dispenser. It is two years old and the water dispenser has frozen and will not dispense water. If I use a hair dr… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x