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I have a maytag FL washer MHW5500FW. while doing a load of…

Customer Question
I have a maytag...

I have a maytag FL washer MHW5500FW. while doing a load of pants the drain pump only was running and code E01 &F01 begin flashing. I hit start cancel then unplugged for 30 seconds. When I plugged it back in the drain pump started running but no control panel lights came on. what other things can I try?

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

I bought it 6 weeks ago. model is MHW5500FW

Contractor's Assistant: Do you plan on doing the work yourself?

Yes at this point. if it gets too intailed no

Contractor's Assistant: Anything else we should know to help you best?

There are soap suds on cloths in washer as if it is not going through rinse cycle

Submitted: 3 months ago.Category: Appliance
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Answered in 4 minutes by:
3/25/2018
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

F01 E01 means there is an internal short in the main CCU control board. The control board will need to be ordered and replaced to resolve the issue. The main control board is part number W11201285 and it's about $200. Since the unit is only 6 weeks old, just call warranty at 1.***-***-**** and they'll send someone out to replace the board at no charge. I'm sorry you're having to deal with this issue on a unit this new.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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