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My Whirlpool dishwasher is Model DU960. The "Lock" light is…

My Whirlpool dishwasher is...

My Whirlpool dishwasher is Model DU960. The "Lock" light is lit won't go off. All the other controls don't operate. My dishwasher is full of dirty dishes . HELP!

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Model is DU960PWKB1. I'ts about 14 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

Depends on what's needed.

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Answered in 5 minutes by:
3/25/2018
Kelly
Kelly, Appliance Technician
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Press and hold the Dry button (Air Dry, Heated Dry, etc) for 3 seconds. It should unlock the control.

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Kelly
Kelly, Appliance Technician
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