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It is making a grinding noise when starting and water not…

Customer Question
It is making a...

It is making a grinding noise when starting and water not draining

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Just noticed it today

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

Where do I call for service

Submitted: 3 months ago.Category: Appliance
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 47 minutes by:
3/25/2018
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 415
Experience: Appliance Repair at GE
Verified

Hello, I'm ray and would be happy to help you. Sounds like the drain pump is clogged up or is shorted out.. Could you please provide me the model number so I could look up the info on your machine? It's definitely the drain pump

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Customer reply replied 3 months ago
Kitchen aid kdte404dsso
Customer reply replied 3 months ago
I just signed up for this with my credit card now they want again. I’m not sure this is the best avenue to get service for my machine. All I want is someone to come and fix it
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

14

on diagram

Dishwasher drain pump

Parts #: W10531320

Substitution: WPW10531320

$ 37.53

In Stock sears parts direct.com

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Customer reply replied 3 months ago
No. When I went to the kitchenaide web site for a repairman they took me to this web site. All I want is a number for a service on the machine
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

oh ok.. I would call sears appliance repairs

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Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

or any local company

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Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 415
415 Satisfied Customers
Experience: Appliance Repair at GE

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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