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Can’t adjust the temperature or make any of the buttons work…

Can’t adjust the temperature...

Can’t adjust the temperature or make any of the buttons work on control panel on Maytag refrigerator model MFI2568AEW serial number 10281681JP

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

It’s maybe 4 or 5 years old, 25 cubic foot

Contractor's Assistant: Do you plan on doing the work yourself?

Yeah

Contractor's Assistant: Anything else we should know to help you best?

Just that the digital buttons don’t respond, got up this morning and no ice

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Customer reply replied 4 months ago
Hello
Answered in 12 minutes by:
3/25/2018
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,164
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
Hi. Have you tried unplugging unit for five min and plug back in.
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Customer reply replied 4 months ago
Does it need to have a water filter in it to make these buttons work
No.
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Let me look at something. Be right back.
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Customer reply replied 4 months ago
Ok
Are all lights working? Is control panel on?
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Okay. Looking for tech sheet. Either bad user interface or control on back is bad.
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Customer reply replied 4 months ago
Okay
Is control flashing?
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Customer reply replied 4 months ago
No
Open refer door. Push in door switch. Does light go off in refrigerator?
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Customer reply replied 4 months ago
lights going off
Okay. Let me check one more thing.
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What is showing on display right now?
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Customer reply replied 4 months ago
Freezer temp is 0, refrigerator is at 38, but things in fridge are freezing
Look under top right hinge. Looking for tech sheet. Want to make sure control is not in child lock.
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Remove hinge cover.
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Customer reply replied 4 months ago
Nothing there but 3 bolts
Ok. Is they unit continually running?
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Customer reply replied 4 months ago
it is
You will need control on back of refrigerator. I will look up part #. Iris the high voltage board. It controls everything.
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It is
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Customer reply replied 4 months ago
Okay that’s what I was wondering
Wp67006390.
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Customer reply replied 4 months ago
Thanks
Welcome.
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Please don’t forget to rate my answer. Thank you.
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,164
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
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