Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I was doing a load and when i thought it was finished, I…

I was doing a...

I was doing a load and when i thought it was finished, I opened the door, the clothes were dry and the light is on on control locked and i touched everything but cannot unlock it

Contractor's Assistant: What's the make and model of your dryer? And can you guesstimate how old it is?

It is a whirpool about 12 years old front load

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Not that i can think of

Show More
Show Less
Ask Your Own Appliance Question
Answered in 6 minutes by:
3/25/2018
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,195
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your Whirlpool dryer . Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

Ask Your Own Appliance Question

I'm sure this is annoying. Depending on the model you have you will likely need to do is press the "end of cycle signal" button and hold it for 4 seconds. If this is does not work then give me the model number and I will look into it further for you.

- PLEASE use the stars at the top or bottom of your screen my service before you leave today. Since we are on the honor system, Just Answer will only credit me for my time if you rate me positively. By giving me a rating of 4 or 5 stars at the TOP RIGHT of your screen I will provide free follow up questions for this appliance after this session. I am not always online, but answer questions as soon as I see them. So if you don't get an answer right away, don't worry, I log on daily to respond to questions. Thank you.

Ask Your Own Appliance Question
Customer reply replied 29 days ago
ok, I just typed the model and serial number, did you get it

Not yet but try that solution I just gave you and see if that works first.

Ask Your Own Appliance Question
Customer reply replied 29 days ago
mod GHW9300PWO ser CSS2205570

Ok. try going ahead and pressing the "end of cycle signal" button and hold it for 4 seconds - then let me know what happens.

Ask Your Own Appliance Question
Customer reply replied 29 days ago
it went off, next i will try to initiate a wash again, give me a minute please
Customer reply replied 29 days ago
i see water coming in so i hope it is going to work. it seems to be working. Thank you. can i contact again within an hour it the wash does not go thru for the entire cycle?

If it has started, you successfully unlocked it. Since water is going into the tub and the clothes were dry before, it is further along than it was last time. I am happy to answer followup questions. However, I am logging off for the evening. If you do have followups, I will be happy answer any questions I see when I log back in.

- PLEASE use the stars at the top or bottom of your screen my service before you leave today. Since we are on the honor system, Just Answer will only credit me for my time if you rate me positively. By giving me a rating of 4 or 5 stars at the TOP RIGHT of your screen I will provide free follow up questions for this appliance after this session. I am not always online, but answer questions as soon as I see them. So if you don't get an answer right away, don't worry, I log on daily to respond to questions. Thank you.

Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,195
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified
Engineer-Tech and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?
Ask Engineer-Tech Your Own Question
Engineer-Tech
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,195
1,195 Satisfied Customers
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA

Engineer-Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Just purchased a used Kemore Elite washing machine Smartwash
Just purchased a used Kemore Elite washing machine Smartwash Quiet Pak9 it does not rinse out water at the end of its cycle. "Sub" is the error code that appears. How do I fix this? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Samsung top loading WAH7400A washer, parts of a
Hi I have a Samsung top loading WAH7400A washer, parts of a plow got stuck between the agitator and the base of drum, can't get the shreds out, need to remove the agitator, where can I find instructio… read more
AppTech8579
AppTech8579
1,752 satisfied customers
I have a Bosch Avantixx and tried to open door after pausing
I have a Bosch Avantixx and tried to open door after pausing programme but before it said open. The door won't open and the catch is loose. … read more
Gavin
Gavin
Whitegoods Engineer
Electrical Installation Level 3
28 satisfied customers
I have a refrigerator that's working but just beeping all
I have a refrigerator that's working but just beeping all the time - is there a reset button that can be pushed? The beeping is like when the door is left open, except the door is closed and it won't … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My microwave oven stop working, unit acts as though there's
My microwave oven stop working, unit acts as though there's no power, but there is power at the outlet GE JVM7195SF1SS … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have whirlpool dishwasher, showing an error sign err4
We have whirlpool dishwasher, showing an error sign err4 indicating overfilled, we suspect something is blocking the drain pipe … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How much water should typically accumulate in bottom of my
How much water should typically accumulate in bottom of my Kenmore Front Loader. It is less than a year old. I have been draining it after each load because of occasional smell. Yes, I wipe it out - g… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Freezer not cooling or making any ice. And the fridge it's
Freezer not cooling or making any ice. And the fridge it's not cold enough either … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My husband put blanket with gasoline in whirlpool front
My husband put blanket with gasoline in whirlpool front loading washing machine. How do I get the smell out of my washing machine … read more
Phil
Phil
Consultant to Engrs, Govt & Contractors
Degree, Mech Engr Technology
3,671 satisfied customers
My samsung fridge is not working right. It started to freeze
My samsung fridge is not working right. It started to freeze up, someine came in and fixed it now its icing up again but not as bad. I dont hear a motor running and the temperature is now 16 celcious.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My frigidaire oven turns off when I turn the gas on. Also my
My frigidaire oven turns off when I turn the gas on. Also my oven won't go past 260 degrees … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,773 satisfied customers
Whirlpool steam dryer just quit turning on at all. light
whirlpool steam dryer just quit turning on at all. light still burning, but dryer will not start … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a WAHL lithium ion electric clipper That has stopped
I have a WAHL lithium ion electric clipper That has stopped working. do you have a repar center and if so can you give me an address and/or number … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,773 satisfied customers
Our Samsung fridge didn't come on after a black out a few
HI our Samsung fridge didn't come on after a black out a few weeks ago,so I took the start capisiter in they said it was stuffed but so I replaced it with a new one and still have no display.both ligh… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Eurotech washer/dryer model EWC177 and need a
I have a Eurotech washer/dryer model EWC177 and need a control board … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,773 satisfied customers
OUR MICROWAVE JMV9186WS JUST STOPPED WORKING. WE HIT A TIME
HI OUR MICROWAVE JMV9186WS JUST STOPPED WORKING. WE HIT A COOK TIME AND GOES FROM ONE SECOND AND THEN STOPS. HAVE UNPLUGGED SEVERAL TIMES. NO ERROR MESSAGES. CLOCK AND LIGHTS WORKING. … read more
Ray
Ray
Appliance Repair Technician
High School or GED
232 satisfied customers
It just stopped working is it a fuse. A week
It just stopped working is it a fuse JA: I'll do all I can to help. How long have you been dealing with this? Customer: a week JA: Do you plan on doing the work yourself? Customer: Yes JA: Anything el… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a calypso whirlpool top loading washer with fl
Hi, I have a calypso whirlpool top loading washer with fl flashing … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x