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I have a Neptune Maytag Washer and I am getting an LR error.

Hello, I have a...

Hello, I have a Neptune Maytag Washer and I am getting an LR error. Sounds like its having difficulty spinning and water doesn't drain out...

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

Model is MAH6500AWQ maybe 8 yrs. old

Contractor's Assistant: Do you plan on doing the work yourself?

If we can

Contractor's Assistant: Anything else we should know to help you best?

I don't think so...

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Answered in 37 minutes by:
3/25/2018
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,291
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried unplugging your appliance for 5 minutes to do a hard reset yet? If unplugging is not easy to do turning off the breaker for 5 minutes does the same thing.

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Customer reply replied 3 months ago
I've done both. The machine sounds as if it's dragging almost. Like starts to wash slows down or stops and starts up.again. I get the LR error at the end of wash with the clothes not wrung out.

The error you are getting is

Lr = Locked Rotor: the machine has repeatedly tried to turn the motor but cannot.

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Customer reply replied 3 months ago
Ok I know it means rotor is locked how is it fixed?

in the event the problem is with the motor control board itself this is the part you will need to replace. This is the cheapest I was able to find it so

far.

http://www.appliancepartspros.com/whirlpool-control-assy-motor-wp22004046-ap6006415.html​

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Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,291
Experience: Maitenance Supervisor
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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