Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

The drum clean light on my washing machine is flashing but…

Customer Question
The drum clean light...

The drum clean light on my washing machine is flashing but won’t allow me to change the settings from cottons. I have drained the water and cleaned the filter but nothing has changed.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

It’s quicksmart front loader about a year. Where can I find the model number.

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 20 minutes by:
3/25/2018
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 415
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and would be happy to help you. when you open the door it should be on the trim of the machine it may also be on the door

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My front loader washing machine the dial will not move off
My front loader washing machine the dial will not move off cotton and drum clean that both show at same time and when I press start the button just flashes as in a pause or delay motion . … read more
Appliance Guru
Appliance Guru
18,166 satisfied customers
My machine's pump is not working, probably fibres in pump,
My machine's pump is not working, probably fibres in pump, washing a curtain which I discovered was disintegrating in one spot. … read more
Daniel
Daniel
senior service enginner
High School or GED
2,473 satisfied customers
I have a Bosch washing machine, front loader with the KD
I have a Bosch washing machine, front loader with the KD Code ME241BA X00 … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
RE: 110.47561603 Kenmore front loader washing machine Our
RE: 110.47561603 Kenmore front loader washing machine Our washing machine will not always drain the water during the spin cycle. The interesting thing about the problem is that if only a small load is… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a GE Profile Washing Machine Model WPDH8900J1WW Serial
I have a GE Profile Washing Machine Model WPDH8900J1WW Serial GS200797T (approx 5 years old) and my wife is very unhappy with how it cleans clothes. In the past with top loaders, she would load her co… read more
Appl-Tech
Appl-Tech
Service Technician
Associate Degree
564 satisfied customers
WM2455HW Hi, that is the model of my LG front loader washing
WM2455HW Hi, that is the model of my LG front loader washing machine. The panel looks fine, I just hear a humming sound from the motor, the drum does not move a bit. I opened the back panel, nothing I… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a Sears Kenmore HE2 front loading washer Model # XXXXX It
I have a Sears Kenmore HE2 front loading washer Model # XXXXX It is failing to perform. There is no diagnostic LED just the various lights next to Status or wash selection. I can set it to Drain & Spi… read more
kingcobra80
kingcobra80
Fitness Repair Expert
High School or GED
955 satisfied customers
My Miele front loader washing machine is stuck with fault intake/drain
My Miele front loader washing machine is stuck with fault intake/drain flashing. I have managed to open the door using the yellow tab in the filter/drain compartment and have removed the wet laundry a… read more
Bryan
Bryan
Tech/owner
12,087 satisfied customers
I have a lg front loader washing machine. When the washer goes
I have a lg front loader washing machine. When the washer goes to spin cycle it does drain and makes a grinding noise. the model is wm2487hrm… read more
JCCARVER
JCCARVER
8 satisfied customers
I have a Frigidaire Front loader washing machine. It was working
I have a Frigidaire Front loader washing machine. It was working last night. Then today it added water, the drum turned a few times, then the start light began to blink, and it stopped washing. I wait… read more
Jason
Jason
Regional Service Manager
Associate Degree
403 satisfied customers
I installed a maytag frontloader in my home. It seems like
I installed a maytag frontloader in my home. It seems like the water is trickling out of the spout I see from the front, compared to my old kenmore top loader that comparatively flooded with water. I … read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,795 satisfied customers
I have an LG front loader which wont spin clothes properly.
I have an LG front loader which won't spin clothes properly. The washing is usually soaking wet when I take it out even though it is set to 800. It also takes double the time to do a load of washing. … read more
Justin
Justin
Appliance tech and Business owner
High School or GED
829 satisfied customers
I have Axxis whf 2060. The wash cycle works correctly but then
I have Axxis whf 2060. The wash cycle works correctly but then the machine just stops - no spining, no pumping, no draining - nothing happens. Any ideas?… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a Kenmore front loader washer. One night it wouldnt
I have a Kenmore front loader washer. One night it wouldn't drain the water after the rinse cycle. I tried it the next day and was able to get the water drained. The next time I started it, it would n… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
9,421 satisfied customers
Hello, I have a nearly new Zanussi ZKi245 integrated washer/dryer.
Hello, I have a nearly new Zanussi ZKi245 integrated washer/dryer. I put in a load of cotton clothes but during both the wash and dry cycle the error E20 came up. I stopped the cycle and opened the do… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
Hello from Aussieland (AUSTRALIA) I have a 6 year old LG front
Hello from Aussieland (AUSTRALIA) I have a 6 year old LG front loader washing machine, it will not finish a load of washing and flashes the error OE drain & clean filters I have cleaned the bottom fil… read more
steve
steve
Appliance Repair Tech
15 yrs exp in industry
28 satisfied customers
I have a Kenmore Front Loader model 417.84052500 that wont
I have a Kenmore Front Loader model 417.84052500 that won't heat. About six months ago the dryer would heat up and then shut off the heat the rest of the cycle. I replaced the thermostat and this allo… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
my teka washing machine is half full of water and will not
my teka washing machine is half full of water and will not empty. the house drain was blocked, we unblocked it but it still won't let the water out.… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x