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I'm getting an error message, "check water supply".

Customer Question
I'm getting an error...

I'm getting an error message, "check water supply". Dishwasher won't complete cycle

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Model number SHX99A15UC /19.

Contractor's Assistant: Do you plan on doing the work yourself?

FD850500198

Contractor's Assistant: Anything else we should know to help you best?

Yes if I can

Submitted: 4 months ago.Category: Appliance
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Answered in 47 minutes by:
3/24/2018
Appliance Technician: Ray, Home Appliance Technician replied 4 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 416
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and would be happy to help you? will water go into the machine?

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Customer reply replied 4 months ago
I don't know. But every time I try to start the cycle I get the message check water supply. It sounds like it's trying to start but the water won't feed to machine.
Appliance Technician: Ray, Home Appliance Technician replied 4 months ago

when you open the door there is no water in it in the first ten minutes?

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Customer reply replied 4 months ago
No
Appliance Technician: Ray, Home Appliance Technician replied 4 months ago

your fill valve is bad or clogged up.

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Appliance Technician: Ray, Home Appliance Technician replied 4 months ago

it's not hard to change

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Customer reply replied 4 months ago
Thank you so much
Appliance Technician: Ray, Home Appliance Technician replied 4 months ago

I hope I was a help to you and i will be here for you if you need anything else. I wold deeply appreciate it if you would rate me. thanks, ***** ***** and take care..

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Customer reply replied 4 months ago
Absolutely
Appliance Technician: Ray, Home Appliance Technician replied 4 months ago

thank you so much

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Satisfied Customers: 416
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