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My freezer is not getting cold and can not set the

Customer Question
My freezer is not...

My freezer is not getting cold and can not set the temperature. the temperature stays on 9 or the light is flashing H.

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

Frigidaire ffhf2611lwka

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 4 months ago.Category: Appliance
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Answered in 1 day by:
3/25/2018
Appliance Technician: Michelle-mod, Moderator replied 4 months ago
Michelle-mod
Michelle-mod, Moderator
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I'm Michelle, the moderator for this category. I'm so sorry that an Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question? Please use the reply box below to let me know if you'd like to continue or cancel.
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,078
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

I suspect there is an issue with the electronics. Unplug it for 30 minutes to reset the electronics. Does the behavior change?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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