Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a Kenmore elite wall oven that won’t heat. Replaced…

I have a Kenmore...

I have a Kenmore elite wall oven that won’t heat. Replaced control board and no luck

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Only a year or so old. Model(###) ###-####

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Checked for a reset switch on the back after watching YouTube video but there was none

Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 day by:
3/25/2018
Michelle-mod
Michelle-mod, Moderator
Category: Appliance
Satisfied Customers: 12
Experience: Moderator
Verified
Hello:
I'm Michelle, the moderator for this category. I'm so sorry that an Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question? Please use the reply box below to let me know if you'd like to continue or cancel.
Thank you!
Michelle~Moderator
Ask Your Own Appliance Question
Customer reply replied 4 months ago
I’d like to continue
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,164
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
Hi. Did this happen after a self clean cycle? Did you check voltage at wall oven ?
Ask Your Own Appliance Question
Customer reply replied 4 months ago
No. It just stopped working. Everything else on oven seems to work (ie display is on and the buttons seem to function but element doesn’t heat). Clicking sounds (like switches tripping) can be heard from inside oven after setting cook temperature. Haven’t checked voltage. I have meter but need some guidance from you on how to do that.
Okay. Give me a couple mins. Sounds like board is working. Relays clicking.
Ask Your Own Appliance Question
Do you have wall oven out? Is there a junction box where wires connect?
Ask Your Own Appliance Question
Is bake and broil both not working?
Ask Your Own Appliance Question
To check voltage. Turn off breaker. Remove cover where power supply comes in. You will see black, red and white wires turn power back on. Test from black to white. Should have 110vac. Red to white 110vac. Black to red 220vac.
Ask Your Own Appliance Question
Customer reply replied 4 months ago
Both bake and broil don’t work. Getting 120v from both red/white and black/white but nothing from red/black
That’s your problem. Need 220vac.
Ask Your Own Appliance Question
I am not an electrician. I would start by checking breakers or fuses.
Ask Your Own Appliance Question
From what I understand, you lost one leg. The 110vac is just feeding back through other side. So if you have fuses see if one is bad. Breaker, replace breaker.
Ask Your Own Appliance Question
Customer reply replied 4 months ago
Fixed! Working now, changed breaker...
Great glad I could help. Please don’t forget to rate my answer. Thank you.
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,164
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
applianceguy and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask applianceguy Your Own Question
applianceguy
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,164
2,164 Satisfied Customers
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.

applianceguy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Kenmore Elite He3 dryer Kenmore Elite He3 dryer. Suddenly
Kenmore Elite He3 dryer Kenmore Elite He3 dryer. Suddenly stopped. The electronic window flashes "F01." What does that mean? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a kenmore elite model 665.13933k010 that will not
I have a kenmore elite model 665.13933k010 that will not complete a clean cycle before it stops with a green blinking light and beep … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My ge cafe double range oven just started tripping the gfi
My ge cafe double range oven just started tripping the gfi circuit and shuts off after heating up... the range works fine but the oven keeps tripping the circuit. … read more
applianceguy
applianceguy
Customer Service
High School or GED
2,164 satisfied customers
My kennmore elite wall micro combo modelwas Just installed
Hi my kennmore elite wall micro combo model(###) ###-####was Just installed and oven light won't turn off please help … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Kenmore Elite double wall oven. Both ovens are not
I have a Kenmore Elite double wall oven. Both ovens are not working. The upper does not heat at all, when turned on; and the lower oven overheats (getting very, very hot) and then F12 code comes on. I… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Kenmore front load washer that is having trouble
Hello. I have a Kenmore front load washer that is having trouble with the door lock. It finally decided this morning to lock the door, but then it wouldn't relock. Now, it is locked and won't run. … read more
Joel Swenson
Joel Swenson
High School or GED
4,175 satisfied customers
None of the hot surface indicator lights come on of the
None of the hot surface indicator lights come on for any of the heating elements on my Kenmore elite electric range/oven 790-98023802… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Well, Jamie, the reset Kenmore dishwasher (model W10041450)
Well, Jamie, the reset for my Kenmore dishwasher (model W10041450) caused all the lights to come on, the machine to go through some kind of cancel cycle, then returned to non-working. I tried all sort… read more
AppTech8579
AppTech8579
1,774 satisfied customers
I have a Kenmore Elite model 10082926A that is giving me intermittent
I have a Kenmore Elite model 10082926A that is giving me intermittent problems. Wash cycle will start, run for a minute or two, and then stop (leaving water at the bottom of the unit). Have to cancel/… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I was trying to put softner in load and machine was just starting
I was trying to put softner in load and machine was just starting its spin cycle and just quit and cannot get it back into cycle(water only will come in). Is there a way I can get the machine (Kenmore… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Kenmore elite dual fuel Lower oven heating element no power. replaced elementstill no powe
Kenmore elite dual fuel Lower oven heating element no power. replaced elementstill no power Model # XXXXX… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Kenmore Elite double oven Model(NNN) NNN-NNNNIt is about
I have a Kenmore Elite double oven Model(NNN) NNN-NNNNIt is about 5 years old and the top oven won't heat. Itraded the bottom heating element with the top and got no results. What is the most likly pa… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
kenmore elite model(NNN) NNN-NNNNno power to control pad power good
kenmore elite model(NNN) NNN-NNNNno power to control pad power good to unit fuse good door switch is good.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Kenmore gas wall oven Model XXXXXXXXXX will heat to the
My Kenmore gas wall oven Model XXXXXXXXXX will heat to the selected temperature but after some time (it varies from 30 minutes to an hour) the control panel goes haywire then the oven shuts off comple… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
When i got up this morning, by 13 year old GE oven said 11;43,
When i got up this morning, by 13 year old GE oven said 11;43, i tried to reset the timer, and none of the buttons worked at all, so i went to the breaker panel and flipped it off for 3 minutes and th… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
How do remove the top of Kenmore Elite to replace to replace
How do remove the top of Kenmore Elite to replace to replace the lid switch? Thanks in advance.… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
the oven elements would not heat up. the clock stopped working.
the oven elements would not heat up. the clock stopped working. a technician opened the back and was able to make the clock work.but if you put it on bake then the clock goes to 12 oclock… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Hello, I have a Kenmore Elite double wall oven, model 790.49069401.
Hello, I have a Kenmore Elite double wall oven, model 790.49069401. After using the self-cleaning cycle, the bottom oven will no longer turn on. To check the heating element, I exchanged the heating e… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x