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My lower wash arm keeps coming up from the plastic cleaning…

Customer Question
My lower wash arm...

My lower wash arm keeps coming up from the plastic cleaning cup

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

FFBD2411NS0A with serial #TH22469244

Contractor's Assistant: Do you plan on doing the work yourself?

If it is possible. I just purchased a new mower wash arm since the old one fell off and was melted by the heating element. I have inserted the new one and it fits perfectly but once run the entire plastic center cups comes up and floats up

Contractor's Assistant: Anything else we should know to help you best?

No, but there is a strange noise like a gurgle that comes from the dishwasher once the lower arm floats up

Submitted: 1 month ago.Category: Appliance
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Answered in 15 minutes by:
3/24/2018
Appliance Technician: applianceguy, Customer Service replied 1 month ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,126
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
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Hi. I will do my best to help you. Are you twisting the post that the wash arm goes into? It locks in place by twisting it.
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Customer reply replied 1 month ago
it seems to be washing but there is a noise coming from the dishwasher door is different than normal
Appliance Technician: applianceguy, Customer Service replied 1 month ago
Is the spray arm staying down now?
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Appliance Technician: applianceguy, Customer Service replied 1 month ago
Is there dishes in the unit?
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Appliance Technician: applianceguy, Customer Service replied 1 month ago
If nothing to block the water, it will hit the door.
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Appliance Technician: applianceguy, Customer Service replied 1 month ago
It will make it sound louder.
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applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,126
2,126 Satisfied Customers
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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