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We had our refrigerator in storage and now it will not cool…

Customer Question
We had our refrigerator...

We had our refrigerator in storage and now it will not cool this is the model number GI6FARXXY07 any suggestions on how to fix the problem

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

4 to 5 years old Whirlpool GI6FARXXY07

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 3 months ago.Category: Appliance
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Answered in 22 minutes by:
3/24/2018
Appliance Technician: applianceguy, Customer Service replied 3 months ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,159
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
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Hi. I will do my best to help you. Are lights, controls on? Can you hear any fans running?
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Customer reply replied 3 months ago
to both
Appliance Technician: applianceguy, Customer Service replied 3 months ago
You will need to pull the unit out and remove bottom back cover. We need to see if the compressor is running.
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Customer reply replied 3 months ago
Ok we are doing that now
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Ok. The fan and compressor should be running. Put your hand on compressor. Is it vibrating and warm?
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Customer reply replied 3 months ago
very hot
Appliance Technician: applianceguy, Customer Service replied 3 months ago
You have a sealed system problem. Either a bad compressor or a leak in the system. Most likely a leak. How old is the refrigerator?
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Units that have a leak usually show up faster when the unit is not running. High side pressure.
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Customer reply replied 3 months ago
4-5 years. Do you know the cost of a repair
Appliance Technician: applianceguy, Customer Service replied 3 months ago
I am checking your warranty. Be right back.
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Okay. Showing just one year. Wanted to make sure. A job like this from my company would be around $700 to $800 parts and labor. You probably need a new evaporator. That is where the usually leak.
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
You can call whirlpool with model and serial # to make sure on warranty. I will get phone #.
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
1-***-***-****
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Please don’t forget to rate my answer. Thank you.
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Customer reply replied 3 months ago
Ok
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Thank you.
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