Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have kitchen aid microwave khh179lss-2. The latch sticks…

Customer Question
I have kitchen aid...

I have kitchen aid microwave khh179lss-2. The latch sticks in the open position. When I use a piece of coathange to pull the latch forward, the power goes off. I checked the circuit breaker and rest it. Still no power.

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

About 8 years, I rhink

Contractor's Assistant: Do you plan on doing the work yourself?

If it requires any specials, probably not, but if it not, yes. I don’t know much about electricity.

Contractor's Assistant: Anything else we should know to help you best?

Can’t think of anything.

Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Customer reply replied 3 months ago
What have I signed up for? I want this problem solved, nothing more. No long term commitments. My understanding is I’m paying $5 to solve this problem. Anything else?
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 16 hours by:
3/25/2018
Appliance Technician: kingcobra80, Repair Technician replied 3 months ago
kingcobra80
kingcobra80, Repair Technician
Category: Appliance
Satisfied Customers: 5,976
Experience: 20+ years experience repairing/installing various appliances
Verified

Do you still need help?

Ask Your Own Appliance Question
Appliance Technician: kingcobra80, Repair Technician replied 3 months ago
Hi my name is ***** ***** your having an issue with your microwave. Let me review your question. I'll be right back.
Ask Your Own Appliance Question
Appliance Technician: kingcobra80, Repair Technician replied 3 months ago
OK, I believe you have two issues.
1. Bad interlock
2. Bad door switchHere is a link to purchase the parts.
https://www.ereplacementparts.com/kitchenaid-khhs179lss2-microwave-parts-c-114958_423059_423278.html
You can test the switches to see which one is bad by using a multi meter and checking for continuity when the switches button is pushed or you can replace them all. This should get it up and running again.We work on the honor system here. I do not get compensated until you rate my service, so your rating is greatly appreciated. You can rate my service by selecting the 5th star to the right at the top, (bottom if using a mobile phone) of the screen, you will see 5 empty stars, click on the 5th star to the right to give me a high rating. You can continue asking follow-up questions at no additional charge after rating my service. Rating the answer does not close the question out, you can still find it in your My Questions if you need to follow up and have a further conversation with me. Thanks for allowing me to answer your question
Ask Your Own Appliance Question
Customer reply replied 3 months ago
I’m sorry but I guess I don’t understand the system. I combined about the long delay, Just Ask returned my money. I’m not going to fix it myself. Sound like above my skill.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask kingcobra80 Your Own Question
kingcobra80
kingcobra80
kingcobra80, Repair Technician
Category: Appliance
Satisfied Customers: 5,976
5,976 Satisfied Customers
Experience: 20+ years experience repairing/installing various appliances

kingcobra80 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Have a frig. four burner stove, one burner will not start.
have a frig. four burner stove, one burner will not start. ignighter is working also how do I get the lid to lift up … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
I have a GE profile Microwave. It died after warming
I have a GE profile Microwave. It died after warming something up, went to put something else in and NO POWER … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
I can't turn my cooktop Bosch on. Bosch PKE645C17AU 60cm
I moved to a new property that has this appliance and I can't seem to be able to turn it on… read more
bonzaco
bonzaco
1,044 satisfied customers
Power disrupted momentarily so clock needed to be set....but
Power disrupted momentarily so clock needed to be set....but there was a message that said "do not use, check manual" Never had that before. Checked manual, found no help there. Noticed window of door… read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
Do you repair Kitchen Aid stand mixers. Hold on will check.
It says ARTISAN...Does that help..No sign of a number on it … read more
kingcobra80
kingcobra80
Repair Technician
5,976 satisfied customers
Maytag dishwasher W10641737, after about 5 years, there is
Maytag dishwasher W10641737, after about 5 years, there is an odor, smells especially bad when using cycles beyond "quick". … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
My microwave when it begins to it slows down and the lite in
my microwave when it begins to cook it slows down and the lite in the oven goes very dim like its pulling high wattage … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
My Samsung micro will no heaI have tried every thing an
My Samsung micro will no heaI have tried every thing an can't get it to work. … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
KITCHEN AID DISPLAY NOT WORKING FOR IN WALL MICRO OVEN UNIT
KITCHEN AID DISPLAY NOT WORKING FOR IN WALL MICRO OVEN UNIT LIGHT TURNS ON WHEN OPEN MICROWAVE … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a whirlpool accurate oven. I can't press the start
Hi I have a whirlpool accurate oven. I can't press the start button to turn the oven on. … read more
Rusty S
Rusty S
Technician
282 satisfied customers
My kitchen aid stand mixer has the spatula stick and I can't
My kitchen aid stand mixer has the spatula stick and I can't get it to push up to turn and release. It's about 3 yrs old Artisan … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We recenlty painted and removed the Whirlpool GMC275PDB1
hi, we recenlty painted and removed the Whirlpool GMC275PDB1 over/microwave combo and now the door wont latch or turn on? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a Kitchen Aid dishwasher 3 years old, I have replaced
I have a Kitchen Aid dishwasher 3 years old, I have replaced the Computer Board the Pump checked outside circuits and still cannot get water into the dishwasher any ideas. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Microwave oven Inverter 1100W model NN-SD297 which has
microwave oven Inverter 1100W model NN-SD297 which has stopped working. We have looked at the various possible causes as per your warranty booklet and have not found a solution. I believe require a se… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I just installed a over the stove Microwave and its
I just installed a over the stove Microwave and its completely dead there is power to the unit … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
Where can I find a manual for Kitchen Aid model KCM coffee
Where can I find a manual for Kitchen Aid model KCM coffee grinder with cleaning instructions… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Kitchen Aide model KSC5251 side by side refrigerator/freezer
Kitchen Aide model KSC5251 side by side refrigerator/freezer w ice maker won't eject ice cubes to user Help!!… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Cannot open oven...at the moment in the LOC position SEARS
cannot open oven...at the moment in the LOC position SEARS Kenmore Elite Dual Fuel Slide-in-range… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x