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I have a ge washer that stops mid cycle and you will have to…

Customer Question
I have a ge...

I have a ge washer that stops mid cycle and you will have to start it again. I have checked the water hoses and clean the Screens in the water valves

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

2007 and I don’t know the model. Where can I find it

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 3 months ago.Category: Appliance
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 28 minutes by:
3/24/2018
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 415
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and will be happy to help you. Could you please provide me with the model number so I can look up your machine info? thanks

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Customer reply replied 3 months ago
Where can I find the model number. It has a tag and you can’t read it
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

when you open the lid it should be on the back right hand side

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Customer reply replied 3 months ago
It’s a front loader, and the tag is there but, you can made out anything one it
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

its gonna be very difficult to give you the correct part number. Do you have you book on it?

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Customer reply replied 3 months ago
Model# *****
SERIAL# *****
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

is it display an error code when this happens?

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Customer reply replied 3 months ago
I haven’t been able to get it in service mode to check to codes. It been hard to turn on, you have to keep pushing the on button several times to get it come on
Customer reply replied 3 months ago
Got the codes pulled up, it has a E22,E24,E31. I have replace to sump drain pump not to long ago
Customer reply replied 3 months ago
It had a E70 but it went away
Customer reply replied 3 months ago
I measure the ohms on the fill valve solenoids, ands they both had 1319ohms. The troubleshooting chart show 1000-1250 room temp
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

the control is shorted, that's why when you keep pressing the buttons it won't respond

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Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

try unplugging it for ten minutes, sometimes it help because it resets the control board

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Customer reply replied 3 months ago
I try that, and it didn’t help
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

its' that control boar. are you going to replace it yourself? That list I gave you came off of sears parts direct

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Customer reply replied 3 months ago
I will be doing it myself.
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

it's not that hard at all https://youtu.be/Icrac-ZvK9s. this should help

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Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

I hope I was a help to you and I'll be here for you if you need anything else. I would deeply appreciate it if you would rate me.. thanks

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Customer reply replied 3 months ago
Thank you very much, you where very helpful. Where to I go to rate you at?
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

you should see it on your screen. I don't know exactly where is is

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Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

When you find it please let me know where it is located

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Ray, Home Appliance Technician
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Satisfied Customers: 415
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Experience: Appliance Repair at GE

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