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Screw stuck between drum. How do I take top off to access…

Screw stuck between drum...

Screw stuck between drum. How do I take top off to access drum?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just noticed it today

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

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Answered in 1 minute by:
3/24/2018
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,656
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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May I please have your model number so I am able to provide you with accurate, model specific information?

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,656
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
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Customer reply replied 3 months ago
MEDC215EW1
Phone call session started

Calling now....

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See the video at the link below.

CLICK HERE

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Customer reply replied 3 months ago
Kelly, the video was great. Very detailed and easy to understand. We found 5 pennies and a 4in. screw. My husband has to make sure he cleans out his pockets before clothes go into washer and dryer. Thanks for your help. I'm very glad my husband could speak with you on the phone - he does not do well on computers!
Glad he got it cleaned out, nice job!
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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