Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Dishwasher door won't close - think the door lock engaged…

Customer Question
Dishwasher door won't close...

Dishwasher door won't close - think the door lock engaged while open when power went out - can't run it through a cycle to unlatch door cause it won't run with door unlatched

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Danby designer

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 10 minutes by:
3/24/2018
Appliance Technician: applianceguy, Customer Service replied 3 months ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,159
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
Hi. I will do my best to help you. Can you give me the make and model#?
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We are trying to install dishwasher and can't get the door
We are trying to install dishwasher and can't get the door open. Yikes! … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My bosch dishwasher door is very difficult to close, the latch
My bosch dishwasher door is very difficult to close, the latch will engage, but will not stay latched and locked. Thus, I can't get the dishwasher to run. Can you help me?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
GE electric range model JPB79WOB2WW. self-cleaned,but door
GE electric range model JPB79WOB2WW. self-cleaned,but door will not unlatch. Turned off power for 5 minutes,nothing.Re started self-clean for 15 minutes still no unlatch.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
JDR8895AAS We have a dual fuel range. Purchased in 2005.
JDR8895AAS We have a dual fuel range. Purchased in 2005. We did a clean on the lower oven last night, but we can not get the door to open. The lock light is out. Can you help?… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Kenmore 417 washing machine. Starts, but only runs a couple
Kenmore 417 washing machine. Starts, but only runs a couple of seconds then stops. Wont completely fill, won't completely drain or spin. What could be causing this. It was working fine last weekend, a… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a GE gas stove and cook top that I was preheating to
I have a GE gas stove and cook top that I was preheating to 420 (cornbread). I accidently pressed the Self Clean buton. Realizing my mistake, I immediately hit the Clear/Off button. At the same time, … read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
as i was leaving the house i opened my dishwasher door to stop
as i was leaving the house i opened my dishwasher door to stop the cycle so it would not run while i was out. It was close to the end of the rinse cycle. When i came home i latched the door to finish … read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
white westinghouse range. 10 to 15 years old. oven door wont
white westinghouse range. 10 to 15 years old. oven door won't unlatch after cleaning cycle, even after 24 hour cool down. tried disconnecting plug and left for several hours. still wont open, though t… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
HELP PLEASE! WE COOKED A TURKEY TODAY IN OUR OVEN AND THE
HELP PLEASE! WE COOKED? A TURKEY TODAY IN OUR OVEN AND THE OVEN DOOR WONT OPEN AND THE LIGHT WON'T GO OUT. PLEASE CALL 775/852-1221 ASAP OR EMAIL ME [email protected] THANKS. XXXXX… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
My stove finished the clean cycle, the latch went to the open
My stove finished the clean cycle, the latch went to the open position, but the door will not open...please help… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I started the clean cycle on my Frigidaire Gallery Convection
I started the clean cycle on my Frigidaire Gallery Convection oven range and then opened the door almost immediately. and canx the clean cycle. It locked the door in the open position. Meaning, the lo… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
GE #P B970SOM2SS RANGE W/DOUBLE OVEN....TRIED THE SELF-CLEANING
GE #P B970SOM2SS RANGE W/DOUBLE OVEN....TRIED THE SELF-CLEANING FOR THE OVEN AND THE DOOR WASN'T TOTALLY CLOSED. THE PANEL IS BLINKING "lOCKED" AND THE OVEN LIGHT IS ON AND WE CAN'T CLOSE THE DOOR BEC… read more
S.E.Thomas
S.E.Thomas
owner of s.e.thomas appliance
Vocational, Technical or Trade Scho
787 satisfied customers
we have a 20 year old whirlpool dishwasher. When i closed
we have a 20 year old whirlpool dishwasher. When i closed the unit to wash a load od dishes, the push botton below the top front panel stuck up inside the pull down door. I can't open the dishwasher. … read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Ge profile oven. When I opened the oven door the lock engaged
Ge profile oven. When I opened the oven door the lock engaged and now the door cannot close and the locked light is flashing. I unplugged it to try to reset it - didn't work. I cannot use my oven now… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
hi we have a thermador cmt 21 dual oven....the bottom oven
hi we have a thermador cmt 21 dual oven....the bottom oven latch is in the closed position and will not open....we did not turn on the self clean fyi… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
I have an Amana AOCS3040 oven which has a permanetnly locked
I have an Amana AOCS3040 oven which has a permanetnly locked door right now. It locked when I ran the self-cleaning cycle and then did not unlock. When the oven has power, it just clicks but doesn't o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
GE GSD4030Z04WW dishwasher. It is stuck running in drain mode.
GE GSD4030Z04WW dishwasher. It is stuck running in drain mode. The control panel lights are out and un-responsive. When the door is unlatched and opened the power turns off, however when closed and lo… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
we have GE Monogram 27 double oven. The lower oven flashes
we have GE Monogram 27" double oven. The lower oven flashes "locked", and stays flashing even though the door is locked. We did not push the self cleaning option. How do we cancel?… read more
Mike Giroux
Mike Giroux
President & CEO
Master's Degree
16 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x