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My RF268ABBP Samsung refrigerator does not fully shut off…

My RF268ABBP Samsung refrigerator...

My RF268ABBP Samsung refrigerator does not fully shut off water from the water dispenser; ice cubes and crushed ice dispense normally. Also, the indicator for the "water" setting is not illuminated as it normally would be. The cubed and crushed ice indicators are illuminated normally.

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

My RF268ABBP Samsung refrigerator is almost 7 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

If possible, sure. Depends on what it needs and how complicated it would be to fix it.

Contractor's Assistant: Anything else we should know to help you best?

I think that's it. I have the water shut off to the unit for the time being; but, of course, that means no ice being made.

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Answered in 32 minutes by:
3/24/2018
Joel Swenson
Category: Appliance
Satisfied Customers: 4,178
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

The water inlet valve on the refrigerator will have to be replaced, the replacement valve is listed below:

Refrigerator Water Inlet Valve

Part #: DA97-07695A - click here for part info at sears

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Joel Swenson
Category: Appliance
Satisfied Customers: 4,178
Experience: Owner at Scott's Appliance Repair
Verified
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