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I have age profile dryer I need to reset the computer. Ge…

Customer Question
I have age profile...

I have age profile dryer I need to reset the computer

Contractor's Assistant: What's the make and model of your dryer? And can you guesstimate how old it is?

Ge harmony about 11 yo vent was plugging and error code says contact ge service

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Just this has happened before I have already cleared the vent

Submitted: 3 months ago.Category: Appliance
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Answered in 1 minute by:
3/24/2018
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,182
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.
Also the website will send you a phone call offer that is not from me!

Can I please have the Full model number of the unit to better assist you ?

Ok let`s unplug or turn the circuit breaker off for 5 minutes or more ,then give it power and see if it does the same thing .
This unplugging for 5 minutes or more will hopefully reboot the electronic control boards memory.
Let me know what it does.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?

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