Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have water collecting at the bottom of the Cool Select…

Customer Question
I have water collecting...

I have water collecting at the bottom of the Cool Select Pantry tray I have emptied the contents and try to remove the rear panel the Styrofoam is stuck

Contractor's Assistant: How long has this been going on? And how severe is the problem?

For about a week

Contractor's Assistant: Do you plan on doing the work yourself?

Lot of water today is sever

Contractor's Assistant: Anything else we should know to help you best?

I have removed all the screws and used a dryer to warm but the Styrofoam does not come off

Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
3/24/2018
Appliance Technician: Kelly, Appliance Technician replied 3 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,687
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 3 months ago

May I please have your model number so I am able to provide you with accurate, model specific information? The model tag is in the refrigerator, high on a side wall or on the ceiling.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,687 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
KitchenAid Refrigerator (Model: KFXL25RYMS2). The unit is
KitchenAid Refrigerator (Model: KFXL25RYMS2). The unit is collecting ice in the bottom of the freezer bay (this model has a pull out freezer drawer at bottom). I have open the drawer and move the two … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
This is a pantry refrigerator and The refrigerator has water
this is a pantry refrigerator and The refrigerator has water condensing in the top refrigerator section and running down into the lower freezer area … read more
Dino
Dino
gcse
60 satisfied customers
The ice maker on my Samsung refrigerator freezes up; it is
The ice maker on my Samsung refrigerator freezes up; it is about 2.5 years old Model # RF28HFEDTSR/AA I am looking for a way to prevent this from continuing to happen.… read more
canuck the pro
canuck the pro
263 satisfied customers
Samsung Refrigerator RFG297AA, bought in 2009. Water under
Samsung Refrigerator RFG297AA, bought in 2009. Water under pantry tray that freeze. Because of ice under the tray it is difficult to move pantry tray. How to fix the problem, please advise… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My Samsung fridge (model #RF197) is leaking water into and
My Samsung fridge (model #RF197) is leaking water into and bottom of the veg. trays. I purchased a part: A clip for the drain hose: Part # XXXXX I assume this part is for repositioning hose away from … read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,793 satisfied customers
The floor of the main refrigerator section has water almost
The floor of the main refrigerator section has water almost filling it every several days. I just emptied it out and there was a thin layer of ice across the whole bottom of the refrigerator underneat… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a Samsung French door refrigerator model (RF267ABRS). Water
I have a Samsung French door refrigerator model (RF267ABRS). Water collects under the pantry and runs down into the freezer where it freezes preventing proper door closing. What is the cause and how d… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Rf267AERS samsung refrigerator is leaking water that pools
Rf267AERS samsung refrigerator is leaking water that pools and freezes under the crisper drawer. Have removed the box at rear of interior compartment that covers an air channel extending from above, b… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Samsung FRidge freezer - Twin Cooler - RS21HFTIS - bought 2
Samsung FRidge freezer - Twin Cooler - RS21HFTIS - bought 2 years ago but only commisioned in March 2011 Fan noisy over the past few weeks but functioning normally Water dispenser stopped flow a day o… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
My Samsung refrigerator model RF267ABRS is accumulating water
My Samsung refrigerator model RF267ABRS is accumulating water under the deli tray and I cant tell where it is coming from. If it is condensation what can I do to stop it? Thanks… read more
Kelly
Kelly
Appliance Technician
25,687 satisfied customers
I have a french door (water/ice in door) with freezer on the
I have a french door (water/ice in door) with freezer on the bottom drawer. I have water collecting below the deli tray drawer (a lot of water so much so that it is leaking to the freezer drawer, free… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a Kitchen Aid refrigerator Model #KFCS22EVMS3 that leaks
I have a Kitchen Aid refrigerator Model #KFCS22EVMS3 that leaks water appearing in the bottom under the freezer drawer. It isn't the ice maker for the water is coming out from behind the rear cover pl… read more
Tim Alan
Tim Alan
Appliance Technician
Associate Degree
1,240 satisfied customers
I have an RF267 refrigerator and there is some water collecting
I have an RF267 refrigerator and there is some water collecting under the coolselect pantry and I am wondering if this might be because of a blockage in the hose leading to the evaporation tray and if… read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
I have a maytag top freezer refrig. with no ice maker that
I have a maytag top freezer refrig. with no ice maker that has water collect in the bottom of the refrig under the crispers where I need to mop up the water about once a day or it will spill out. I re… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a 1997 Whirlpool Refrigerator with the freezer on the
I have a 1997 Whirlpool Refrigerator with the freezer on the top. While the refrigerator is keeping the contents cold, water is collecting on the bottom of the lower section and in the crispers and no… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
Kelvinator Cyclic 410 refrigerator has ice buildup inside on
Kelvinator Cyclic 410 refrigerator has ice buildup inside on the back of the refrigerator under the defrost drain. The drain is not blocked and defrost water appears to flow to the reservoir.… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hi, I have a GE refrigerator (freezer on top and fridge
Hi, I have a GE refrigerator (freezer on top and fridge on bottom), cabinet size - not sure if that matters. I think it's a profile. I noticed that the ice in the ice tray was melting and the refriger… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
My Whirlpool ET8CHMXKT03 refridgerator is leaking water from
My Whirlpool ET8CHMXKT03 refridgerator is leaking water from the back, top, center. Freezer is on top, I have a bucket collecting the water which is always frozen when I empty it. Is there an easy fix… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x