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I have a Whirlpool Quiet Partner IV dishwasher. The

I have a Whirlpool...

I have a Whirlpool Quiet Partner IV dishwasher. The "Cancel/Drain" button is brightly lit and not blinking. All other buttons are dimly lit. None are blinking. None respond to being pushed.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Six years plus

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, if possible.

Contractor's Assistant: Anything else we should know to help you best?

No. That's the current situation.

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Answered in 1 minute by:
3/24/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Unfortunately the only thing that can cause your issue is a shorted touch control panel itself. You'll need the full model number located on a sticker around the front frame of the tub and seen if you open the door in order to see what part number you need to order, but the touch control panel will need to be replaced at the top of your door and it's usually about $100-130.

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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
Verified
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Customer reply replied 3 months ago
Can you tell me where these parts are generally available?

Sure, you can order them at Searspartsdirect.com if you just type in your model number.

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