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Freezer stopped being cold. Temp shows set at -5 F. How do I…

freezer stopped being cold...

freezer stopped being cold. Temp shows set at -5 F. How do I get to be cold?

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

I bought it last year. hold and i will get model RF263BEAESR/A

Contractor's Assistant: Do you plan on doing the work yourself?

If it is easy enough for a moron to do and doesn't involve moving the fridge

Contractor's Assistant: Anything else we should know to help you best?

The main part of the fridge seems ok. ICE maker and water hookup have been turned off for about 9 months

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Answered in 53 minutes by:
3/24/2018
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,479
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried unplugging your appliance for 5 minutes to do a hard reset yet? If unplugging is not easy to do turning off the breaker for 5 minutes does the same thing.

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Customer reply replied 4 months ago
hold on I have to come upstairs

that is fine I will be here waiting.

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Customer reply replied 4 months ago
actually it's working now. thank you very much for the help

d​id you unplug it at all or did it just reset itself?

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Customer reply replied 4 months ago
it reset itself

ok ​well it sounds like the control board may have just been stuck. If the problem is to come back please feel free to reach back out to me on this thread. I will be able to further assist you.

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Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,479
Experience: Maitenance Supervisor
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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