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On my GE profile microwave / oven combination, the turntable…

On my GE profile...

On my GE profile microwave / oven combination, the turntable in the microwave keeps turning when the door is open, even if the microwave is not turned on

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

It is about 12 years old. Let me get the model number

Contractor's Assistant: Do you plan on doing the work yourself?

If it is rels

Contractor's Assistant: Anything else we should know to help you best?

If it is relatively simple. I have changed the bulb before so I did have it out and open.

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Answered in 5 minutes by:
3/24/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,388
Experience: 9+ years being an appliance technician with factory training.
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When the turntable turns as the door is open, that is an indication that one of the 3 door switches has failed. There are 3 door switches on your microwave for safety reasons. The microwave is designed to give you this symptom if one of the switches has failed and the other 2 are functioning properly still to let you know there is a problem. You will need to test the door switches with a multimeter to determine which one is faulty, then replace the faulty door switch to resolve the issue.

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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,388
Experience: 9+ years being an appliance technician with factory training.
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