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I have a Bosch Dishwasher Model # SHX46A07UC/26. The unit is…

Customer Question
I have a Bosch...

I have a Bosch Dishwasher Model # SHX46A07UC/26. The unit is not cycling properly. It will run through the initial rinse, but then it will drop the soap but no water will come in. I have already replaced the control unit which has not solved the problem.

Contractor's Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?

I just gave you the model #

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 4 months ago.Category: Appliance
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Answered in 45 minutes by:
3/23/2018
Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago
Gavin
Gavin, Home Appliance Technician
Category: Appliance
Satisfied Customers: 212
Experience: Whitegoods Engineer
Verified
Hi, thanks for using JA. I’m Gavin and I’ll be happy to help you with your dishwasher fault
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Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago
Can you tell me exactly what happens with the machine in order.
It should fill, them the pump should kick in and start to wash, then it should fill some more followed by the tablet dropping and heating
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Customer reply replied 4 months ago
There seems to be an initial rinse cycle followed by a purge. Then, the soap is dropped, but there is no water inserted into the system to do the wash.
Customer reply replied 4 months ago
the 24 is in addition to the 31??
Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago
Sorry the call request is auto generated I can’t see what it says but I’ll be happy to help you via chat
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Customer reply replied 4 months ago
Okay
Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago

On the initial rinse can you hear the water circulating/washing?

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Customer reply replied 4 months ago
Continue on line please
Customer reply replied 4 months ago
there is water circulating
Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago

Please ignore any requests for the calls I have no control over them

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Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago

Ok sounds like you have a blockage in the pressure system. I'll type up what to do now

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Customer reply replied 4 months ago
Okay, I'm currently running the unit to see if it is still acting up. It's no in the initial rinse cycle
Customer reply replied 4 months ago
Pressure system? Why would I get initial rinse water. but not was water?
Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago

They get clogged and causes the pressure switch to stick

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Customer reply replied 4 months ago
Are you going to email the step by step unclogging procedure?
Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago

Yeh just typing it

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Customer reply replied 4 months ago
okay
Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago

Don't worry I'm still here won't be much longer

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Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago

Remove the lid then remove the LHS panel. Behind the panel you will see the water filling chamber (put a towel on the floor and a tray to catch water if you have one) the chamber clips in at its top left unclip it and pull it up and out. There is a smaller unit with 2 switches on and an arm that moves in and out controlled by the water flow you need to remove, dismantle and clean this unit there is also a pipe attached to it that runs to the base remove that and clean it too they can get really clogged up. When thats all done it should be fine

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Customer reply replied 4 months ago
I'll give that a try. Needless to say I now have to pull the unit out from under the counter, etc. Thanks
Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago

Unfortunately so. If possible do a run test so that you can see the arm of the pressure switch moving in and out so you get an idea of before and after. Also sometimes cleaning it isn't enough and it needs replacing. I'll post you a link to the part

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Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago

https://www.searspartsdirect.com/part-number/263185/0022/630.html?modelNumber=SHX46A07UC/14&categoryName=Dishwasher&brandName=BOSCH

Please remember to click the stars and rate my help. If you need any further assistance please reply and I'll be happy to help

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Customer reply replied 4 months ago
They have charged me an additional $24 for a phone call that I never received. Please make sure that they credit my account accordingly.
Appliance Technician: Gavin, Home Appliance Technician replied 4 months ago

Sorry I don't understand why that has happened. I will pass the details to customer services right away

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