Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

The lid lock is not working and the cycle lights are not…

Customer Question
The lid lock is...

The lid lock is not working and the cycle lights are not coming on

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

No but i have unpluged it i was doing a load when it happened

Contractor's Assistant: Do you plan on doing the work yourself?

Yup

Contractor's Assistant: Anything else we should know to help you best?

No thank you ill leave it unpluged when im out

Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
3/23/2018
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,182
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.
Also the website will send you a phone call offer that is not from me!

Can I please have the Full model number of the unit to better assist you ?

The model number is ***** the lid at the rear of the opening on top loaders .If you open the washer lid ,
the model /serial tag is at the rear of the opening on the washer itself.

Ask Your Own Appliance Question
Customer reply replied 3 months ago
mod #mvwx655dw1
ser #c7044984b
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

Thank you!
Give me a few minutes to pull up information on this model.
I am helping you along with other customers so there may be a delay in responses to do not panic just wait for my reply thank you.

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

ok if when you power the unit on ans select a cycle and press start the unit does not lock the lid and does not start do you get the lid lock light to blink?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
it turns on when we change to a differant cycle with out turning the power button on and no lights come on
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

ok you say it turns on with out you pressing the power button , did you have lights on in the control panel before you changed a selection ?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
no
Customer reply replied 3 months ago
it turns on with out the power button
Customer reply replied 3 months ago
we just got this machine a year ago
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

ok good information.

You have a issue with the electronic control board .

and it will need to be replaced .

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
------> CLICK HERE<----- for the part you will need to replace.

Thank you if you have any questions just reply back to me .

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

Always glad to assist you anytime.

Thank you in advance.
If you need me again for any other issues you can request me Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me 5 STARS is the ONLY way I get paid for my time. I do not get compensated until you rate me.

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

Please remember to rate me .

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,182
13,182 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Maytag washer 2 years old. Today for the first time
Hi I have a Maytag washer 2 years old. Today for the first time it gets stuck on the Rinse cycle and will not operate. The red "Door locked … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,199 satisfied customers
My washing machine is a maytag centennial and it started
my washing machine is a maytag centennial and it started having issues during rinse and spin cycle … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,199 satisfied customers
I have a Maytag Bravos Ecoconserve top loading washer that
I have a Maytag Bravos Ecoconserve top loading washer that just stopped working the other day. It will turn on and the lid will lock but the machine wont start. Right before this happened, the last lo… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,182 satisfied customers
I bought a whirlpool washer model number WTW4915E and i am
hello, i bought a whirlpool washer model number WTW4915E and i am attempting to use it for the first time. It has passed the sensing fill feature but as stopped at washer. the light just stays on and … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Patti. I have a Maytag top loading MVWC400XW0 Cenntennial
Patti. I have a Maytag top loading MVWC400XW0 Cenntennial washer. The lid lock light has been malfunctioning. Currently it is lit though the lid is not locked. I cannot get the washer to start a new l… read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
42 satisfied customers
I have a Maytag washer, model # MVWC360AW0. I have broken
I have a Maytag washer, model # MVWC360AW0. I have broken the lid switch and wanting to by-pass the switch. Which wires do I need to splice together?… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Kenmore top load washer under a year old. Wont come on. Have
Kenmore top load washer under a year old. Wont come on. Have 120 at outlet. Lid lock light wont come on. Nothing obstructing it. Makes tone when you hold the start button, but not a beep. Washed a loa… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have this washer and it will not start a cycle. It powers
I have this washer and it will not start a cycle. It powers up and shows that the lid is locked but the cycle itself won't start. I've done the diagnostic test but the error code it comes up with is F… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Jon, I have a Maytag Centennial, 2 yrs old, not under
Hi Jon, I have a Maytag Centennial, 2 yrs old, not under warranty. The machine wont start, its sensing and the lid locked light clicks on. I unplugged the machine for 5 minutes, plugged it in afterwar… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
I HAVE A MAYTAG CENTENNIAL WASHER. WE CHANGED THE LID LOCK
I HAVE A MAYTAG CENTENNIAL WASHER. WE CHANGED THE LID LOCK ASSEMBLY BUT MY WASHER STILL LOCKS WITH THE LID UP. IN ORDER FOR ME TO START ANOTHER LOAD OF LAUNDRY I HAVE TO UNPLUG IT. WHEN I PLUG IT BACK… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Hi Rick!I have a Samsung WA400 washer that is throwing me fits. It won
Hi Rick! I have a Samsung WA400 washer that is throwing me fits. It won't do anything when you select a load and press start. It just sits there. No water filling or spinning.… read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
My maytag washer model mvwc400xw is not working. I start a
My maytag washer model mvwc400xw is not working. I start a cycle and it starts sensing and locks the lid but then lid lock light flashes and it turns off. The sensing light remains lit. Before this my… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a maytage top loading high efficiency washing maching...I
I have a maytage top loading high efficiency washing maching...I push the button to start the machine..the sensing light turns on but nothing happens… read more
AppTech8579
AppTech8579
1,774 satisfied customers
Maytag Centennial commercial technology HE . First problem
Maytag Centennial commercial technology HE . First problem was that it would wash a load but not spin it out. I would have to set the dial on drain and spin to get the excess water out of the clothes … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have one of the Maytag top load High Efficiency washers MVWX600X.
I have one of the Maytag top load High Efficiency washers MVWX600X. The washer is only 1 1/2 years old. It will complete the wash cycle and first rinse and spin but will not complete the final spin cy… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
My Kenmore front loading washing machine (clothes vs. dishes)
My Kenmore front loading washing machine (clothes vs. dishes) has suddenly decided not to work. When I select a wash cycle and pull the dial out for it to start nothing happens (no water runs etc, no … read more
Tim Alan
Tim Alan
Appliance Technician
Associate Degree
1,240 satisfied customers
I have a maytag bravo top load washing machine. I can select
I have a maytag bravo top load washing machine. I can select wash cycle and hit start and it locks the lid and makes a click sound like a relay and then just sits there and does nothing, it dosent all… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
I have a a Fisher & Paykel GWL 11 Ecosmart clothes washer that
I have a a Fisher & Paykel GWL 11 Ecosmart clothes washer that won't move from rinse to spin mode. It beeps and won't go into the "jet plane" speed of spin. At the same time the machine clicks near th… read more
master appliance tech
master appliance tech
Owner / Operator
High School or GED
1,787 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x