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My Maytag microwave will not work. Bought 1 1/2 year s ago,

My Maytag microwave will...

My Maytag microwave will not work

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

Bought 1 1/2 year s ago, I have registered it to the Maytag site

Contractor's Assistant: Do you plan on doing the work yourself?

If you can help me fix it perhaps we will not need someone to come and fix

Contractor's Assistant: Anything else we should know to help you best?

If I want to use the microwave and punch in 1 min it tells me to open and close doors

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Answered in 5 minutes by:
3/23/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,204
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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You'll want to call warranty to see if they will help you with repairing this issue. It's a well known problem and Whirlpool (they own Maytag) will help with the repair on occasion. There are 3 door switches for safety reasons and the middle door switch with 3 terminals on it is failing which is why the fuse failed. This door switch wasn't durable from the factory so the switch has been re-designed to handle more electricity. The switch will need to be replaced to resolve the issue. The part is typically only $5 so it's not an expensive part, and below is a link to a video on how to replace it.

CLICK HERE for video

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Customer reply replied 4 months ago
When I use microwave to heat something up, it’s says to open and close door ?..

You'll want to call warranty to see if they will help you with repairing this issue. It's a well known problem and Whirlpool (they own Maytag) will help with the repair on occasion. There are 3 door switches for safety reasons and the middle door switch with 3 terminals on it is failing which is why the fuse failed. This door switch wasn't durable from the factory so the switch has been re-designed to handle more electricity. The switch will need to be replaced to resolve the issue. The part is typically only $5 so it's not an expensive part, and below is a link to a video on how to replace it.

CLICK HERE for video

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,204
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
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Customer reply replied 4 months ago
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Customer reply replied 4 months ago
Why did hang up on me! Not to professional! $40.00 u.s. for a ten minute call. I will be calling my credit card company to ban that charge
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