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I have a may tag model MAH5500BWW and it makes a winning…

Customer Question
I have a may...

I have a may tag model MAH5500BWW and it makes a winning sound on final spin cycle. tonight it smells like something is burning any idea of what may be worn?

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

Maytag neptune

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 4 months ago.Category: Appliance
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Answered in 10 minutes by:
3/23/2018
Appliance Technician: Webb-Guy, Handyman replied 4 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,332
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. This could be a warn belt or something along those lines. Have you tried taking the back off of the washer to inspect whats going on in there?

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Customer reply replied 4 months ago
no
Customer reply replied 4 months ago
I thought a bearing and maybe a belt. want to know what part i will need
Appliance Technician: Webb-Guy, Handyman replied 4 months ago

wel​l we will need to open the back to inspect in order to figure this out first.

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Customer reply replied 4 months ago
ok thanks for that have a good night
Appliance Technician: Webb-Guy, Handyman replied 4 months ago

I ​happen to have your service job aides manual which can go along way with helping with this issue if your interested? I sent over the offer to your email if you would like it.

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Customer reply replied 4 months ago
i can figure it out if i take it apart was hopping before i took it apart i could have the parts but i guess i was thinking this would be an easy way to get the parts i need. this was not helpful in that way. I tried it and found the best way is do it yourself. thank you
Appliance Technician: Webb-Guy, Handyman replied 4 months ago

Well the service manual actually has parts and part break out along with part numbers and what your looking at and how to change it out all in one manual.

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Appliance Technician: Webb-Guy, Handyman replied 4 months ago

I just don't want to suggest its a bearing if its not or the belt if its not the belt. This could be any number of things but in order to suggest that we would need to open it up sadly. If your not interested in my help I can have this cancelled but if you are I would suggest getting the service job aides manual because its going to step by step walk you through everything you will need to do.

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Customer reply replied 4 months ago
we can cancel this
Appliance Technician: Webb-Guy, Handyman replied 4 months ago

ok

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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