Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a frigidaire refrigerator and it is not cooling and a…

Customer Question
I have a frigidaire...

I have a frigidaire refrigerator and it is not cooling and a alarm of 4 beeps goes off FFHS2311LBPA

Contractor's Assistant: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?

About 2 years old. Do u need more than model number

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if I can I would like to fix it tonight so all my food doesn't go bad

Contractor's Assistant: Anything else we should know to help you best?

Water dispenser isn't working either. It makes a sound but no water coming out

Submitted: 5 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 11 minutes by:
3/22/2018
Appliance Technician: applianceguy, Customer Service replied 5 months ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,165
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
Hi. I will do my best to help you. Is either section cooling? Do you hear any fans running?
Ask Your Own Appliance Question
Customer reply replied 5 months ago
Neither is working. Fan is running. I also noticed in the area u set freezer temp it was blinking an h then a 1
Appliance Technician: applianceguy, Customer Service replied 5 months ago
pull the unit out and remove bottom back cover. See if the compressor and condenser fan is running.
Ask Your Own Appliance Question
Appliance Technician: applianceguy, Customer Service replied 5 months ago
The h1 is saying temp is hi.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
I did that and the fan is running but don't hear anything else
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Put your hand on the compressor. Does it feel warm?
Ask Your Own Appliance Question
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Is it vibrating?
Ask Your Own Appliance Question
Customer reply replied 5 months ago
Ya it is warm
Customer reply replied 5 months ago
Not vibrating
Customer reply replied 5 months ago
Actually fan kicked back on and it is now vibrating
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Okay. You have two lines coming off the
Compressor. The thinner line is the high side. See if it gets hot.
Ask Your Own Appliance Question
Appliance Technician: applianceguy, Customer Service replied 5 months ago
just to make sure, look in freezer. Back wall bottom. Do you see any frost buildup?
Ask Your Own Appliance Question
Customer reply replied 5 months ago
The line is not hot. I have some frost on back wall. Thin layer
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Do you hear the fan in the freezer running with the door switch pressed?
Ask Your Own Appliance Question
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Can you send me a pic of freezer back wall? Sorry just trying to be sure.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
But my water still isn't working
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Do you hear the fan in the freezer?
Ask Your Own Appliance Question
Customer reply replied 5 months ago
I don't. Would it be obvious when I hit the door switch
Appliance Technician: applianceguy, Customer Service replied 5 months ago
The fan should be running. You can’t move the cold air without it.
Ask Your Own Appliance Question
Appliance Technician: applianceguy, Customer Service replied 5 months ago
That’s why the frost is building up. Fan not moving the air.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
Would that make the fridge not work too
Appliance Technician: applianceguy, Customer Service replied 5 months ago
The cold air comes from the freezer section.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
it's the fan I need to replace. Or what part
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Part####-##-####
Ask Your Own Appliance Question
Appliance Technician: applianceguy, Customer Service replied 5 months ago
when you try to get water, you push on pad, and hear it hum? How long has it not worked ? Does the ice maker work?
Ask Your Own Appliance Question
Customer reply replied 5 months ago
I hear humming but no water. All just happened yesterday
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Does Ice maker work?
Ask Your Own Appliance Question
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Humming says the valve is getting power. Check water pressure going into the valve, from house water supply.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
It did. But not cold enough no
Appliance Technician: applianceguy, Customer Service replied 5 months ago
There is a water line under left side door. Disconnect water line. Put towel under fill line. Close door and
Try to get water. See if it
Comes out of line under door
Ask Your Own Appliance Question
Customer reply replied 5 months ago
No water coming out
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Sounds like the full valve is bad. As long as you have water going to it.
Ask Your Own Appliance Question
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Fill
Ask Your Own Appliance Question
Customer reply replied 5 months ago
definitely have water to it. Do u have part number for that? Is it just coincidence that they both happened at same time
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Looking it up now. Yea. Temp has no baring on water dispenser.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
Ok thanks
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Sorry for the delay.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
No problem. Thanks
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Welcome. Thank you for choosing JA. Please don’t forget to rate my help. Thank you.
Ask Your Own Appliance Question
Appliance Technician: applianceguy, Customer Service replied 5 months ago
Have a goodnight.
Ask Your Own Appliance Question
Customer reply replied 5 months ago
Ice maker is working. Is that still the fill valve I will need for water?
Appliance Technician: applianceguy, Customer Service replied 5 months ago
From the symptoms you are having I would say yes.
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask applianceguy Your Own Question
applianceguy
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,165
2,165 Satisfied Customers
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.

applianceguy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a brand new Frigidaire refrigerator. It's a French
I have a brand new Frigidaire refrigerator. It's a French door top with large freezer bottom. There is a water dispenser and water filter in the left French door. However, the water isn not very cold.… read more
kingmz
kingmz
Appliance technician
Associate Degree
168 satisfied customers
My refrigerator keeps beeping and i can't get it to stop.
my refrigerator keeps beeping and i can't get it to stop. the model is ge grss6kkycss … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a kfis25 kitchenaid refrigerator. After a power
I have a kfis25 kitchenaid refrigerator. After a power outage a couple of weeks ago, it took a while for the display control panel (ice/water) dispenser to reset. It suddenly went off a couple of days… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,375 satisfied customers
I have an older Frigidaire Upright Freezer that I have to defrost
I have an older Frigidaire Upright Freezer that I have to defrost from time to time. When I plug it back in and turn the thermostat up, the temperature alarm sounds. I can't remember what I did or if … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
The fridge which is on top of freezer number GFSL6KKXALS
The fridge which is on top of freezer for model number GFSL6KKXALS will not maintain...it keeps alarming… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My Frigidaire Gallery refrigerator doesn't dispense water anymore.
My Frigidaire Gallery refrigerator doesn't dispense water anymore. It stopped dispensing water two months ago.… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
I have a Whirlpool double door refrigerator ISC23CNEXY02 about
I have a Whirlpool double door refrigerator ISC23CNEXY02 about 9 months old. The food on the upper shelves in the refrigerator have been freezing. (I threw most of that food away; now the shelves are … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
alarm door for a GE refrigeratorside by side with a frezeer
alarm door for a GE refrigeratorside by side with a frezeer drawer at the bottom model #PFSS2MJYC will not stop beeping.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a whirlpool WBM35LW refrigerator and when we open the
We have a whirlpool WBM35LW refrigerator and when we open the door it beeps but sometimes doesn't stop beeping for up to an hour after we close the door. What can we do?… read more
Appl-Tech
Appl-Tech
Service Technician
134 satisfied customers
I have a frigidaire french door bottom freezer 23 cu ft refrigerator.
I have a frigidaire french door bottom freezer 23 cu ft refrigerator. The freezer is not keeping the set 0 degree temperature. At any given hour during the day the freezer temp will read 0 degrees, 10… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My 10 year old fridge has started beeping (3 beeps in quick
My 10 year old fridge has started beeping (3 beeps in quick succession) in the middle of the night. Sometimes it does it once in an hour. Sometimes every 30 seconds for 5 minutes. The doors are closed… read more
DTech80
DTech80
Technician
48 satisfied customers
Whirlpool Refrigerator WBM 35LW. When opening either the freezer
Whirlpool Refrigerator WBM 35LW. When opening either the freezer or fridge doors the alarm starts and the motor goes on and off. This is now happening without the doors being opened. Indicator light f… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
Amana 27 Touchmatic Refrigerator. Almost 20 years old, so the
Amana 27 Touchmatic Refrigerator. Almost 20 years old, so the touchmatic part no longer works. That said, the High Temperature alarm is sounding. Since pressing the Alarm Off pad isn't an option, how … read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
Side by side Refrigerator/freezer model# XXXXX has intermittent
Side by side Refrigerator/freezer model# XXXXX has intermittent freezer. Alternately thaws then freezes. Unit is more than 5 years old.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
KBFS25ETSS00 2 door freezer bottom, alarm for open door goes
KBFS25ETSS00 2 door freezer bottom, alarm for open door goes off every 10 seconds. All door switch lights in freezer and fridge go off when youpush door switch when open door alarm light buttom is on … read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a Frigidaire Refrigerator that is just over a year old.
I have a Frigidaire Refrigerator that is just over a year old. It is beeping trying to tell me that I left the door open more than 5 minutes (e.g. 5 beeps). I have since closed the door and it continu… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
Temperature alarm is sounding on side-by-side Jenn Air refrigerator
Temperature alarm is sounding on side-by-side Jenn Air refrigerator model #JCD2297KEY. Refrigerator portion only. Freezer temperature is normal (0 degrees). Door has not been ajar. Nothing else appear… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
My Amana 27 Side by Side keeps getting an alarm, Freezer High
My Amana 27 Side by Side keeps getting an alarm, "Freezer High Temp". It appears that once it does its defrost cycle, it defrost to long or doesnt ever turn the refrigeration back on. I chnaged a sens… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x