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I have a Microwave wall oven with steam clean option

Customer Question
I have a Microwave...

I have a Microwave wall oven with steam clean option (WOC54EC7AS) The Microwave will start but go off in a few seconds and say feature not available.

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

3 years

Contractor's Assistant: Do you plan on doing the work yourself?

No Who could I get to repai it?

Contractor's Assistant: Anything else we should know to help you best?

I purchased wall unit from Lowes. Do they have a repairman?

Submitted: 3 months ago.Category: Appliance
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Answered in 5 minutes by:
3/22/2018
Appliance Technician: Kelly, Appliance Technician replied 3 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,676
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 3 months ago

It probably just needs to be reset. Turn the breaker off for 5 full minutes. Does the behavior change when turned back on?

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Customer reply replied 3 months ago
It does come on after turning back on and runs a few seconds and then says fault detected
Appliance Technician: Kelly, Appliance Technician replied 3 months ago

Okay, so there is a problem within the microwave circuit. You can schedule service by calling 1-***-***-****.

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