Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

A Whirlpool gold r: the refrigerator light went off but not…

A Whirlpool gold r...

A Whirlpool gold r: the refrigerator light went off but not all the way off. it now blinks weakly and produces an audio clicking sound. The bulb is good, might be a faulty switch.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

I would guess its 8 years old. if you can hold on for a bit I'll try to find the model

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if I can

Contractor's Assistant: Anything else we should know to help you best?

Let me know what you believe is the problem and solutions

Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
3/22/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,182
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

Do you have a full model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and seen if you just open the refrigerator door.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Stand by I try to get it. Model # GS6SHEXNS00
Customer reply replied 4 months ago
ARE YOU GONE?

Perfect, thank you. I'm here just typing.

Ask Your Own Appliance Question

OK so the only thing that can cause your issue on this model (and it's fairly common for your model) is the main control board relay on the back of the refrigerator down by the compressor isn't making a good contact. The clicking is the relay trying to re-engage. Either way, the control board would need to be replaced but the board you need is WPW10135090 and it's no longer made. Really the only option is to remove the old board and send it to a place like Core Centric Solutions to have them refurbish the board at about $175 and that takes about a week, but the refrigerator will not work in the mean time. I wish I had better news, but the tsunami took out a factory in Japan which made this part which is why it's no longer made.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,182
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
WHAT A DISAPPOINTMENT! I'LL GIVE YOU AN F FOR THE SOLUTION BUT AN A FOR YOUR SERVICE.
Thanks for nothing I think.
George
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,182
89,182 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,182 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The light in the freezer stopped burning in my KitchenAid
The light in the freezer stopped burning in my KitchenAid refrigerator. I have had the refrigerator one year and two months. The light didn't burn when it was delivered, but the technician did somethi… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,327 satisfied customers
Our 20 year old Whirlpool Gold Fridge has been failing to
Our 20 year old Whirlpool Gold Fridge has been failing to restart itself on it's cooling cycle. I figured out that tapping hard on the area beside the setting dials, on the top face plate inside the r… read more
bonzaco
bonzaco
1,044 satisfied customers
Sure my kitchen aid ice maker stopped producing the light on
Sure my kitchen aid ice maker stopped producing the light on the right side above the on off switch is blinking switch is on… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have an oven/microwave combination unit (Whirlpool Gold Model
I have an oven/microwave combination unit (Whirlpool Gold Model GMC305PD). The light went out in the microwave. I can see the tip of the bulb (I think it's the bulb) in the top center of the roof of t… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,182 satisfied customers
I have a Viking, 48 inch side by side refrigerator, about 8
I have a Viking, 48 inch side by side refrigerator, about 8 years old -- don't have the model # XXXXX hand. Recently I noticed 2 problems. 1. The area at the top where the cold air comes from has a lo… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
I just replaced the control board on my Whirlpool Quiet Wash
I just replaced the control board on my Whirlpool Quiet Wash Plus dishwasher, lights worked but no wash cycle, I pushed the Heated/Air buttons back and forth five times, all lights went solid, but the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,182 satisfied customers
I have a Whirlpool gold side by side refrigerator 5 plus
I have a Whirlpool gold side by side refrigerator 5 plus years old. The automatic ice maker has stopped working. The sensor lights work, but no water flow to the trays to produce ice. Any trouble shoo… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Whirlpool Model number GD5SHAXNT00 Need help with electrical
Whirlpool Model number GD5SHAXNT00 Need help with electrical issue. When the refrigerator door is opened the lights blink off and on repeatedly and there is a knocking noise at the back right side are… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,182 satisfied customers
I have a Whirlpool Gold side by side refrigerator. The lights
I have a Whirlpool Gold side by side refrigerator. The lights went out and when I replaced the bulbs they did not come on. Refrig and freezer control lights turn off when bulbs are replaced and turn o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,182 satisfied customers
We own a Whirlpool gold refrigerator. The lights went out on
We own a Whirlpool gold refrigerator. The lights went out on the Fridge side only. We replaced all 3 bulbs but they will not come back on. Is there anyway to reset the fridge or any suggestions?… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Hello! The light stopped working in the refrigerator side
Hello! The light stopped working in the refrigerator side in my Whirlpool Gold side-by-side refrigerator. I tried replacing the bulb but when i screwed it into the socket all the way, the temperature … read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
Hi, I have a 8 yr old Whirlpool Gold (Quiet Partner IV)dishwasher.
Hi, I have a 8 yr old Whirlpool Gold (Quiet Partner IV)dishwasher. It won't start. The "Rinse Only" lamp is blinking and there are two dashes "--" on the control indicator. No other control buttons ch… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have a Whirlpool side-by-side refrigerator Model GS2SHAXNT00.
I have a Whirlpool side-by-side refrigerator Model GS2SHAXNT00. The light fixture, which is behind the top one of the three drawers (has two bulbs - one on each end of it) seems to be failing. One bul… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a GE dryer that runs but wont heat. I checked the
I have a GE dryer that runs but won't heat. I checked the breakers and they are both good. I checked continuity thru the heater element, the t'stats, the timer and all the other swithes. Every checked… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hi, I have a Whirlpool Gold refrigerator Model # GS2SHAXNBOO.
Hi, I have a Whirlpool Gold refrigerator Model # XXXXX The top light was blinking. I replaced the bulb with required 40 w. The LED lights for the refrigerator and freezer went out. I discovered two mo… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have a whirlpool gold ultimate care ll washer. the washer
I have a whirlpool gold ultimate care ll washer. the washer has a moderate speed drip from the lower right front.there are no visible leaks from the drain hose or water inlet hose connections. is this… read more
RUSS
RUSS
Vocational, Technical or Trade Scho
1,824 satisfied customers
I HAVE A WHIRLPOOL GOLD MOD#GD5RHAXNTOO SER.4246358 HAD TWO
I HAVE A WHIRLPOOL GOLD MOD#GD5RHAXNTOO SER.4246358 HAD TWO BULBS BLOWN REPLACED ALL THREE STILL NOT WORKING.LIGHTS IN THERMASTAT NOT WORKING EITHER.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
My whirlpool refridgerator yesterday the lights went out on
My whirlpool refridgerator yesterday the lights went out on the refrigerator side. The refrigerator & freezer control light is also off. The lights on the water dispenser is still working. We replaced… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,182 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x