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I have a F24 code on my oven and have for a time, it isn't…

Customer Question
I have a F24...

I have a F24 code on my oven and have for a long time, it isn't beeping now but on occasion does beep

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

Models C302U/C/272U and C301U/C27IU approx 8-10 years old

Contractor's Assistant: Do you plan on doing the work yourself?

It depends what is involved

Contractor's Assistant: Anything else we should know to help you best?

Not exactly understanding your answer to the above questions

Submitted: 3 months ago.Category: Appliance
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Answered in 1 minute by:
3/22/2018
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,434
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

F24 is a very straight forward error, your touchpad is failing. If the issue tends to happen when the oven has been on for a while, that's common because the heat from the oven will cause the touchpad to act up and think that you're pressing and holding a button when you're not. Of course the unit shouldn't act up in this manner normally, but the touchpad will need to be replaced to get it working normally again. You can order the part from Repairclinic.com or Searspartsdirect.com if you give them your full model number, but the touchpad generally costs about $300 just as a warning so you're not in sticker shock. You'll need the exact model number located on a sticker behind the vent panel that goes across the door latch just below the control panel in order to get the correct touchpad for your unit.

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Customer reply replied 3 months ago
I will give you a rating, but also was told that I would get my charge back to my card? from the original people I chatted with?
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

I'm not sure what promotions are running currently. I just answer the appliance questions and help you fix your problem.

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Customer reply replied 3 months ago
Interesting!!!!!!!
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

?

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