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Samsung 3 door, bottom freezer, model #RF28HFEDBSR/AA. Just…

Customer Question
Hello, Hello, Contractor's Assistant:...

Hello, Hello,

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Samsung 3 door, bottom freezer, model #RF28HFEDBSR/AA.

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

Just over 3 years.

Contractor's Assistant: Do you plan on doing the work yourself?

We are getting a fan sound on ice in the ice maker. When we open the doors it stops. How do I open the ice maker to defrost that area? Yes!

Contractor's Assistant: Anything else we should know to help you best?

Thats my story and I'm sticking to it!

Submitted: 3 months ago.Category: Appliance
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Answered in 3 hours by:
3/22/2018
Appliance Technician: Webb-Guy, Handyman replied 3 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,312
Experience: Maitenance Supervisor
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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question if you are still needing help that is?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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