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The handle came off my samsung microwave purchased five

Customer Question
The handle came off...

The handle came off my samsung microwave purchased five years ago and now the glass window on the door .

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

I have two numbers not sure which is the model they are: SMH1816S and DE68-031471

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

I spoke to Samsung and they said they needed a serial number which is located on the back of the unit - impossible for me to see as it is mounted above the range also warranty has expired

Submitted: 4 months ago.Category: Appliance
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Answered in 1 minute by:
3/22/2018
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,687
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

The serial number is ***** a tag inside the oven or around the oven opening.

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