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I have a Kenmore dishwasher 665 13793k600. trying to

Customer Question
Hi, I have a...

Hi, I have a Kenmore dishwasher 665 13793k600. trying to diagnose. Everything I read says that when i run the fast wash cycle it should fill, run for 10 minutes then drain. Mine fills then i can hear it wash for a few seconds then stops. after a few minutes it begins washing then stops after a few seconds. it repeat a few times then is slent for the rest of the cycle. At the end, the cycle complete light is lit but the water hasn't drained. can you tell me what is wrong?

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

As mentioned above, it's a Kenmore Elite 665 13793k600. It was in the house when I bought it in 2010.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, I am capable. just need to diagnose.

Contractor's Assistant: Anything else we should know to help you best?

I just need to know what is faulty. can't figure it out. when I run the test cycle everything seems to work and it gives no flashing error code. can you help?

Submitted: 4 months ago.Category: Appliance
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 13 hours by:
3/22/2018
Appliance Technician: Gina-Moderator, Moderator replied 4 months ago
Gina-Moderator
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Customer reply replied 4 months ago
Hi Gina, yes. I'm still interested in help diagnosing my problem.Scott
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,689
Experience: Highly accurate diagnostician with over 30 years experience!
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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

The issue you are having is likely related to the turbidity sensor if the test cycle completes. I would replace the sensor, then you have to enter the diagnostic cycle to calibrate it.

The link below is to the part you will need!

CLICK HERE

The video at the link below shows how it is replaced!

CLICK HERE

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Customer reply replied 4 months ago
Hi, thank you for your answer, can you explain to me how the turbidity sensor would make the pump motor turn off and on then not run for most puff the cycle? I'm having a hard tome understanding how that sensor is a likely cause.
Thank you, Scott
Appliance Technician: Kelly, Appliance Technician replied 3 months ago

The turbidity sensor is the only part that can modify the cycle functions. If the diagnostic cycle completed okay, it is not likely a control malfunction but the input from the optical sensor.

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Customer reply replied 3 months ago
Hi Kelly, it appears now that the pump only runs for a few seconds during the diagnostic cycle and then the water doesn't drain. Should the machine display some kind of error code identifying these issues? How do I know if it completed the diagnostic cycle "successfully"?
Appliance Technician: Kelly, Appliance Technician replied 3 months ago

I will see if another can help.

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