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I have a KitchenAid dishwasher and yesterday I went to run…

Customer Question
Good evening. I have...

Good evening. I have a KitchenAid dishwasher and yesterday I went to run the dishwasher and none of the buttons/lights work. I checked the breaker and it is okay. What else could it be?

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

I just had it installed in May 2017 and the model is KDTE204ESS3

Contractor's Assistant: Do you plan on doing the work yourself?

Yes. If I can. I'm hoping it is simple.

Submitted: 3 months ago.Category: Appliance
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Answered in 3 minutes by:
3/22/2018
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 88,381
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

The unit is less than a year old, so I would probably call warranty at 1.***-***-**** and they'll send a technician out to repair at no cost. If you wanted to try to determine what is wrong yourself, you'd need to remove the kick panel below the door along the bottom of the dishwasher. Check the junction box and make sure none of the wires where the power cord connects to the dishwasher isn't shorted out. Sometimes if a connection is loose from installation, it'll burn and short out. Other than that, if the dishwasher is getting power and the junction box isn't shorted, you either have a shorted control board or control panel so you would definitely want to call warranty for that issue.

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