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My dishwasher has a red light saying clear water we have…

Customer Question
My dishwasher has a...

My dishwasher has a red light saying clear water we have triple checked everything .cleared filters checked hose and tap connections on screen it starts fine for a minute or two then says E 14. And clear water there's no water. Please can you help .

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Sorry at my work at moment don't have that information How do you run a diagnostic test cycle ?

Contractor's Assistant: Do you plan on doing the work yourself?

If it's a simple matter cause machine is just out of warranty by 7 week's .And seems to run fine just something simple is stopping it lthink

Contractor's Assistant: Anything else we should know to help you best?

What does E 14 on screen mean and why is it saying clear water.

Submitted: 5 months ago.Category: Appliance
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Answered in 44 minutes by:
3/22/2018
Appliance Technician: Ray, Home Appliance Technician replied 5 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 417
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and will be happy to help you. Can you please give me the model number off of the machine so I can look up the information

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Customer reply replied 5 months ago
Its a bosch , and l hope this is the model number sms40m18au. lm at work not at home ,so got some one at home to look on side of inside door.
Appliance Technician: Ray, Home Appliance Technician replied 5 months ago

That not the right number but e14 is the flow meter/was sensor issues

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Customer reply replied 5 months ago
l will get back to you once l get the right model number
Customer reply replied 5 months ago
Just contacted Joyce mayne where l bought it and they looked up my purchase and gave me the model no: sms40m18au.
And said definately is model number.
Appliance Technician: Ray, Home Appliance Technician replied 5 months ago

I'm sorry i put a o instead a 0. it's the flow meter water sensor that's faulty

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Customer reply replied 5 months ago
if thats the case what should l do ,l bought it only 27th Jan 16 and now just out of warranty .
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