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My custom kitchen aid stopped working. the model # is

Customer Question
My custom kitchen aid...

My custom kitchen aid stopped working. the model # is ksm5pswd

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

15 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if possible, not used a lot and in great condition

Contractor's Assistant: Anything else we should know to help you best?

It just does not turn on period

Submitted: 4 months ago.Category: Appliance
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Answered in 19 hours by:
3/22/2018
Appliance Technician: Gina-Moderator, Moderator replied 4 months ago
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Customer reply replied 4 months ago
Thanks
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,977
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

The motor control is likely faulty or a wire has broken. See the attached pages for disassembly instruction. Are you able to disassemble for inspection?

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