Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Where is the water inlet valve on my samsung french door…

Customer Question
Where is the water...

Where is the water inlet valve on my samsung french door refridgerator

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

A little over two years rf260beaesr

Contractor's Assistant: Do you plan on doing the work yourself?

Yes i have theability

Contractor's Assistant: Anything else we should know to help you best?

Where is it located

Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 11 minutes by:
3/21/2018
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,431
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

The water valve assembly is built into the back of the filter housing. You must remove the filter housing at the bottom of your refrigerator section to access the valve. You can't replace the valve separately, it comes with the entire housing assembly which is part number DA97-12663A.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 3 months ago
your not telling me where to access this , its not in the bottom rear panel
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

I thought I was pretty clear, but perhaps not. Do you not know where the filter is? It's behind the filter housing. That is located in the bottom of the refrigerator section between the 2 crisper drawers. That is where the valve is located

Ask Your Own Appliance Question
Customer reply replied 3 months ago
cancel my call
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

ok I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 3 months ago
im done
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

ok. Again. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,431
88,431 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,431 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Our two year old refridgerator/freezer purchased at PC
Our two year old refridgerator/freezer purchased at PC Richards has frost buildup in the freezer and sometimes leaks water from under the right side bottom at the front. … read more
lm0494
lm0494
7 satisfied customers
Have a samsung RF260BEAESR french door refrig. No ice, Can't
have a samsung RF260BEAESR french door refrig. No ice, Can't find the reset button on icemaker Mine is different than the pics … read more
Tyler Z.
Tyler Z.
Appliance Doc
88,431 satisfied customers
I just replaced the water filter on my samsung french door
I just replaced the water filter on my samsung french door refrigerator. The water dispenser will no longer work. How do I reset it? This is the first time this has happened in the two years and multi… read more
Rusty S
Rusty S
Technician
282 satisfied customers
No ice. Changed the water inlet valve but still no ice.
No ice. Changed the water inlet valve but still no ice … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Samsung refrigerator rfg268abbp ice makers work weter
samsung refrigerator rfg268abbp ice makers work weter doesn't dispense … read more
Billy Olenick
Billy Olenick
Major appliance repair tech
238 satisfied customers
I have changed the filter, turned the valve on more and the
I have changed the filter, turned the valve on more and the water starts to come out but the nothing. What's wrong? … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,203 satisfied customers
Have a 2 year old Samsung 4 door ( 2 French doors,
Have a 2 year old Samsung 4 door ( 2 French doors, Horizontal Refridgerator and bottom freezer) the icemaker slowly stopped working. A couple of times I pulled out the ice tray and defrosted the ice o… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a 3 year old Samsung Refridgerator with Ice maker at
I have a 3 year old Samsung Refridgerator with Ice maker at bottom (French Door). Just recently water has been coming out of refrigerator onto my floor like a defrost. There is a layer of ice under th… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,790 satisfied customers
My Samsung refridgerator (with a bottom freezer, and a
My Samsung refridgerator (with a bottom freezer, and a double-ice maker on the door) has been leaking water from the bottom for a few weeks. Yesterday and today the leak became unmanageable, about two… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,203 satisfied customers
I have a whirlpool french door refridgerator model #
I have a whirlpool french door refridgerator model # GI6FDRXXY07. The ice maker tray is overfilled and leaks out onto the floor. Is the ice maker or water inlet valve defective? the ice maker makes ic… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
What would make water leak from the top of the refridgerator
what would make water leak from the top of the refridgerator on a gold series french door style when bottom freezer is not freezing up… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Tyler. My samsung is giving me fits. I have a french door
Hello Tyler. My samsung is giving me fits. I have a french door with freezer on bottom. The ice maker is not making ice. a few weeks back, i looked some things up on line. i tried pouring water into t… read more
Joel Swenson
Joel Swenson
High School or GED
3,991 satisfied customers
I have a Samsung refridgerator(model#RS265TDWP/XAA),
Hello, I have a Samsung refridgerator(model#RS265TDWP/XAA), that is almost 2 years old. Just recently, the ice maker is no longer producing ice(water is not filling into the dispenser tray). Water dis… read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
I believe the water inlet valve is defective in my samsung
I believe the water inlet valve is defective in my samsung freezer. Water is freezing at the dispenser thus not allowing water through to the ice tray… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
hello, i have a fridgidaire electrolux refridgerator - model
hello, i have a fridgidaire electrolux refridgerator - model gsz3hscc3. over the last several months, the water pressure from the door dispenser has lessened significantly, although the filter still s… read more
hitechapp
hitechapp
Vocational, Technical or Trade Scho
114 satisfied customers
I have a samsung french door refrigerator/freezer model # RF267AA.
I have a samsung french door refrigerator/freezer model # XXXXX The ice maker was working fine and then on all of sudden it stopped making ice. I have emptied the ice bin and it still does not work. T… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
I have an LG french door refridgerator with a pull out freezer
I have an LG french door refridgerator with a pull out freezer drawer on the bottom that has the ice maker there instead of the door. It is a little over a year old and the ice maker stopped working. … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Refridgerator with water/ice dispenser on freezer door. Water
Refridgerator with water/ice dispenser on freezer door. Water continues after flow switch released.… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x