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I am having trouble removing water filter from built in

Customer Question
I am having trouble...

I am having trouble removing water filter from built in coffee maker with tool

Contractor's Assistant: How long has this been going on? And how severe is the problem?

I am trying to descale but cannot get filter with tool provided

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I'm ready to take a hammer to this machine. i have donee this several times. don't understand why this is happening. i need someone to tell me how to remove filter with another tool

Submitted: 3 months ago.Category: Appliance
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Answered in 15 hours by:
3/22/2018
Appliance Technician: Michelle-mod, Moderator replied 3 months ago
Michelle-mod
Michelle-mod, Moderator
Category: Appliance
Satisfied Customers: 11
Experience: Moderator
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I'm Michelle, the moderator for this category. I'm so sorry that an Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question? Please use the reply box below to let me know if you'd like to continue or cancel.
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Appliance Technician: Kelly, Appliance Technician replied 3 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,468
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 3 months ago

Sometimes turning the water supply off helps to take the pressure off the filter head.

May I please have your model number so I am able to provide you with accurate, model specific information?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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