Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Tyler D, I have a whirlpool Gas stove Mod # WFG715H0ES0

Hi Tyler D, I have...
Hi Tyler D, I have a whirlpool Gas stove Mod # WFG715H0ES0 which has all the top burners lighting but they are only lighting slightly and it looks like there is not a lot of gas pressure going to the burners. They also seem to be lighting slowly and not right away . Sort of like the gas is not getting to the top burners fast enough you know but they will light. It really looking like this may be a regulator issue. This ovens gas valve regulator also has two solenoids on it which when one malfunctions they will both shut off. with that said, If that was the case and one of the solenoids had failed and they both would shut off, why would the regulator be even letting any gas at all get past it for the top burners to be getting the little gas that it does get ??? I was wondering if you had any thoughts on this and if maybe these gas regulators for this model had potential issues with these symptoms.
Show More
Show Less
Ask Your Own Appliance Question
Answered in 4 minutes by:
3/21/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 86,308
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

The valve with 2 solenoids only affects bake and broil if one of the solenoids fails. The cooktop is something completely different. The regulator is the only thing that would stop stop gas from going up to the burners if you turn the burner knob on right away and little to no gas is flowing so if that is the case, replace the regulator (which comes with that valve).

Ask Your Own Appliance Question
Customer reply replied 29 days ago
ok Tyler the regulator I have is W10919226 I am assuming that will be it

Yes, that regulator is for both the oven and cooktop.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 86,308
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 29 days ago
Ok Thanks Buddy . You have a good day and talk soon I'm sure man.
Customer reply replied 29 days ago
Hi Tyler D, so I replaced the regulator and the gas is bled through all burners fine. The top burners are doing the same thing again. Right away you have the pressure there for each top burner when they are turned on separately but when you turn the other top burners on the pressure gets reduced slowly at every burner as you turn the other top burners on . Also when I turned the bake burner on for the oven to pre heat . The bake burner will light strong but when you turn on the burners for the top after the oven bake burner is ignited , the bake burner pressure is reduced and the ovens bake burner will end up shutting off or the flame is so low that it will not reach temperature. They had a furnace replaced 7 weeks ago and they put a 38,000 BTU gas boiler in replacing a 40,000 btu boiler so I'm not sure how much the new boiler plays into this scenario. with the BTU's being less with the new boiler ? I am waiting to hear if the new boiler and the oven issues had happened at the same time from the customer when his wife calls him back. from the symptoms and the fact the regulator has been changed and the pressure is still low, I'm thinking the oven may be fine and its most likely the gas pressure before the oven ?? any thoughts

You're not getting enough gas pressure from your house then. The only thing that can cause that issue is not enough gas from the house or a bad regulator and the regulator was just replaced.

Ask Your Own Appliance Question
Customer reply replied 29 days ago
ok Thanks Tyler. Is what it is. I charged him for a new regulator and told him to have the incoming house gas pressure checked. Thanks for the help and getting back Tyler . Talk soon buddy.

No problem. He either has bad pressure, the valve is partially closed on his house, or possibly the gas line run to the unit wasn't a large enough diameter.

Ask Your Own Appliance Question
Was this answer helpful?
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 86,308
86,308 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,308 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Whirlpool gas stove top converted to propane.
I have a Whirlpool gas stove top converted to propane. Everything works great except the there is not much change in the flame from the highest setting to the lowest setting. I'm trying figure out how… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
12,262 satisfied customers
GE gas stove with a burner that will not turn off. It's
GE gas stove with a burner that will not turn off. … read more
Ray
Ray
Appliance Repair Technician
High School or GED
224 satisfied customers
My brand new Frigidaire gas stove makes a popping noise when
my brand new Frigidaire gas stove makes a popping noise when I turn it off. … read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
12,262 satisfied customers
I have a DCS gas stove. The broiler works but the oven does
Hi Pearl I have a DCS gas stove. The broiler works but the oven does not. Advice? … read more
Tyler Z.
Tyler Z.
Appliance Doc
86,308 satisfied customers
I have a Maytag MGR8800DS0 gas stove the stove will light up
I have a Maytag MGR8800DS0 gas stove the stove will light up but go out and may light back up, it may stay lite till it reaches preheats and then will not keep the set temperature … read more
Tyler Z.
Tyler Z.
Appliance Doc
86,308 satisfied customers
I have a Fridgidaire gas stove. getting an F31 message when
I have a Fridgidaire gas stove. getting an F31 message when I attempt to use the oven … read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
12,262 satisfied customers
I have a GE XXL44 gas stove and after an oven cleaning
I have a GE XXL44 gas stove and after an oven cleaning cylce, the oven will not work. When I try to turn it on "door" appears on the display. … read more
Tyler Z.
Tyler Z.
Appliance Doc
86,308 satisfied customers
I have a GE Profile gas stove and I placed a plastic
I have a GE Profile gas stove and I placed a plastic container on the hot caste iron grate. Is there a way to remove it safely or do I have to replace the grate? … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,102 satisfied customers
Our tappan 110 gas stove has an electric clock on it. We can
Our tappan 110 gas stove has an electric clock on it. We can set the time of day but it stops and starts beeping every 5 or 6 seconds. Then we have to reset the time -- and our problem starts all over… read more
Appliance Guru
Appliance Guru
17,731 satisfied customers
My Maytag gas stove was set at 450, but it went to 500. When
My Maytag gas stove was set at 450, but it went to 500. When I tried to cancel it, it came up 6 ATH. I tried to cancel it but it wouldn't work. … read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
I have a Maytag Jennair gas stove with electric oven. The
I have a Maytag Jennair gas stove with electric oven. The last few times I cleaned my oven the oven would not come on. Eventually weeks and even months later I wuld try it and it would work. This time… read more
Ray
Ray
Appliance Repair Technician
High School or GED
224 satisfied customers
Igniter not working on gas stove top Sfax 365, I year,
Igniter not working on gas stove top Sfax 365 JA: I'll do all I can to help. How long have you been dealing with this? Customer: I year JA: Do you plan on doing the work yourself? Customer: Illtry JA:… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a GE gas stove Model JCGS75OSEF2SS. we tried to set
I have a GE gas stove Model JCGS75OSEF2SS. we tried to set self clean bot error lite flashes shut door. we reset it by dis connecting the power. Now it will not even let us use the oven for anything. … read more
Ray
Ray
Appliance Repair Technician
High School or GED
224 satisfied customers
I have a jeanie gas stove, I am missing some of the burner
I have a jeanie gas stove, I am missing some of the burner knobs and want to purchase them, where can I locate the model number on the stove? I don't want to order a wrong part. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,766 satisfied customers
GE GAS Stove has no power to it. The control panel is not
GE GAS Stove has no power to it. The control panel is not working? There is power the outlet. Model # JGBP29SEM2SS SERIAL NUMBER LR221971P… read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
Have a whirlpool gas stove when istart to bake it will not
have a whirlpool gas stove when istart to bake it will not light goes into loc mode … read more
Tyler Z.
Tyler Z.
Appliance Doc
86,308 satisfied customers
I bought a Whirlpool gas stove and on the to right hand
I bought a Whirlpool gas stove and on the to right hand corner there was a sticker and when I peeled it off it left a sticky residue which I can't remove. I even tried Goofoff and it didn't do the tri… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Have a Maytag GAs stove top burners and one of the
Have a Maytag GAs stove top burners and one of the electrical starters keeps sparking. Help … read more
Tyler Z.
Tyler Z.
Appliance Doc
86,308 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x