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I Have a kitchenaid dishwasher model #W10502131A. Last night…

Customer Question
I Have a kitchenaid...

I Have a kitchenaid dishwasher model #W10502131A

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

Last night I was emptying the dishwasher and shattered a glass bowl over the dishwasher. We vacuumed inside the dishwasher and I ran 2 washes successfully but now it just stops about 2 minutes into cycle and water is on the bottom.

Contractor's Assistant: Do you plan on doing the work yourself?

I was just trying to trouble shoot a possible easy fix. This was purchased in Aug 2013

Contractor's Assistant: Anything else we should know to help you best?

The filters are clean and the float moves easily

Submitted: 4 months ago.Category: Appliance
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Answered in 15 minutes by:
3/21/2018
Appliance Technician: Ray, Home Appliance Technician replied 4 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 415
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and would be happy to help you. Do you hear and grinding noise at all?

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Customer reply replied 4 months ago
I did hear something unusual
Appliance Technician: Ray, Home Appliance Technician replied 4 months ago

glass has gotten into your drain pump and jammed it up or burned it up. It needs to be taken apart or replaced. probably just needs to be taken apart

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Appliance Technician: Ray, Home Appliance Technician replied 4 months ago

Do you plan on doing the repairs yourself?

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Appliance Technician: Ray, Home Appliance Technician replied 4 months ago

are you there?

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Customer reply replied 4 months ago
thank you --I called someone
Appliance Technician: Ray, Home Appliance Technician replied 4 months ago
Ok thanks
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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