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I have a microwave, DE68-00307A at least 15years It seams…

Customer Question
I have a microwave ...

I have a microwave

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

DE68-00307A at least 15years It seams like it is working but will not heat

Contractor's Assistant: Do you plan on doing the work yourself?

If possiaible

Contractor's Assistant: Anything else we should know to help you best?

I got ready to heat some soap. It went through everything but the soap was still cold.

Submitted: 4 months ago.Category: Appliance
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Answered in 5 minutes by:
3/20/2018
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,675
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Does it sound the same as it did when it was working fine but just not heating?

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Thank you.

May I please have your model number so I am able to provide you with accurate, model specific information? The tag is around the oven opening or inside the oven.

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Customer reply replied 4 months ago
DE68 02356A or DE68 00307A
Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Those are part numbers, the model will look like SMT1234ABC6.

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Customer reply replied 4 months ago
Please refund the $5.00 deposit
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