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We have a samsung dishwasher....but now have a problem

Customer Question
We have a samsung...

We have a samsung dishwasher....but now have a problem showing up....the machine stops running and code 9E shows up....what is happening ?

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

Guesstimic 4 years or so and where do I find the model number on the machine?

Contractor's Assistant: Do you plan on doing the work yourself?

What's the problem?

Contractor's Assistant: Anything else we should know to help you best?

Trying to find the paperwork on the machine to get the model type.... but what does 9E mean when it pops up and stops running?

Submitted: 4 months ago.Category: Appliance
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Answered in 5 minutes by:
3/20/2018
Appliance Technician: Webb-Guy, Handyman replied 4 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,323
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried unplugging your appliance for 5 minutes to do a hard reset yet? If unplugging is not easy to do turning off the breaker for 5 minutes does the same thing.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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