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My Mother purchased a Panasonic NN-SN651BAZ 1.2 cu

Customer Question
Hi. My Mother purchased...

Hi. My Mother purchased a Panasonic NN-SN651BAZ 1.2 cu microwave. It is not working. When she triess to use it a H97 shows up.

Contractor's Assistant: How long have you had your H97?

It has been for 3-4 days now.

Contractor's Assistant: What have you tried so far with your Panasonic product?

She has pushed the stop button and also has unplugged it several times.

Submitted: 4 months ago.Category: Appliance
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Answered in 4 minutes by:
3/19/2018
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,687
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Is it less than a year old?

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Customer reply replied 4 months ago
I used your service yesterday and never got an answer so please refund me the $36.00 you have charged me!!!
Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Actually, you did get a response in less than 5 minutes after you posted.

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